Capture Video New HDD

Ktawfik schrieb am 09.04.2005 um 11:44 Uhr
Hi, I am a vegas user, I know this might not be the perfect topic here but I really need help from some of the techincal gurus. I bought a new 160GB HDD especially for Vegas in order to capture my DV movies. I installed the drive and since then I have been having numerous problems. When I capture movies to my C drive (old drive) everything is great, movies play great. The problem is when I either move the movie to the new drive or capture directly to it, the files are always corrupt. Even Windows cant preview the movie (using thumbnails) as in C drive.

Can any one help tell me why this happens, can it be data cable, other things
Thanks for your help

Kommentare

craftech schrieb am 09.04.2005 um 12:07 Uhr
Is your drive formatted correctly?

John.
Ktawfik schrieb am 09.04.2005 um 12:44 Uhr
Yeah I used the WD Datalife guard tools to format it, and it looks good. I have it as slave and the old drive as master as well if this helps
Jay Gladwell schrieb am 09.04.2005 um 12:47 Uhr

What is your OS on that computer?


Ktawfik schrieb am 09.04.2005 um 13:00 Uhr
OS is Win XP Pro SP2
first HDD is Samsung 80 GB and second one is WD 160 GB.
Motherboard Intel D845EBG2

Thanks alot for your help
Orcatek schrieb am 09.04.2005 um 13:14 Uhr
Any chance you can try a reformat on the drive. And this time just use the format tools in XP?

Can you copy files back and forth without getting errors? If not it may be a bad drive or cable.

If the drive is not too full, try running a defrag. - If the drive or cable are bad it will most likely fail, of course you could lose any data on the drive. But it may already be bad.

Jay Gladwell schrieb am 09.04.2005 um 13:15 Uhr

Okay, you have SP2, that's what I was wondering. Is the drive recognized in your BIOS setup?


rextilleon schrieb am 09.04.2005 um 13:28 Uhr
Is the new drive set to DMA????
Ktawfik schrieb am 09.04.2005 um 13:39 Uhr
Ok here are the answers

The drive is brand new, I bought it 3 months ago and continously had this problem, I asked for replacement, they send me new one two days ago and again the same exact problem

I changed the data cable, still same error. Both drives (old and new) are connected to Master IDE socket. Both drives are recognized in Bios and both are set to Auto.

BillyBoy schrieb am 09.04.2005 um 14:05 Uhr
The odds on getting two "bad" drives in a row causing the same exact problem got to be extremely remote.

Do you only have trouble with this drive when just using Vegas or with other applications as well?

Almost all new drives these days support cable select. This eliminates many master/slave issues. Read the manual see how the jumper position shold be set on the drive (those tiny little black plugs) or if it should be removed. You should have got a 80 wire cable if you also got a newer, faster 100/133 ATA drive. Don't use any 40 wire cable you have laying around, the blue, black and gray connectors go only to one place. While more rare today, mixing brands of hard drives on the same channel can cause problems. Unless your motherboard is something really weird and you have IDE drives, you have a primary and secondary channel. Instead of having the new drive as a slave on the first, make it a master on the secondary channel or still use cable select mode, just be sure you use the right connector. One last thing, if you have a faster drive many today come with or require their own IDE controller card. If you're upgrading a "old" computer this could be another issue. While the drive may work without the faster interface card it won't run up to specs and can cause what you're see. See if any of these things eliminate the problem.
craftech schrieb am 09.04.2005 um 14:44 Uhr
How are the drives jumpered? WD cometimes has different jumper configurations for Master/slave setups depending upon how the two drives are hooked up. Also, why not connect the WD drive to your secondary IDE socket as a second master. Do you have something else plugged into it?

John
Ktawfik schrieb am 09.04.2005 um 14:46 Uhr
Thanks a lot for the help. RIght now I am using XP Disk Management Tools to repartition and reformat the new drive. I am not sure whether this is right or wrong but I create two primary partitions on the new drives while I have another primary on the old as C or should I have created Extended and logical on the new drive instead

I will give it a try with the cable select on both drives on the primary channel and will see what happens. If that fails I will try to put the new drive on the secondary IDE channel and see again what happens and will let you know

Thanks
craftech schrieb am 09.04.2005 um 14:50 Uhr
If it doesn't work, post your motherboard model here. I have to go out, but will check back later this afternoon. It is 10:53 EST here.

John
Jay Gladwell schrieb am 09.04.2005 um 15:21 Uhr

I recently installed a WD 320GB drive. I had to wind up calling tech support at WD for help. They got it working, so it was worth the call!


TeetimeNC schrieb am 09.04.2005 um 16:08 Uhr
Another thing to check - in the XP Disk Management Tool be sure indexing and compression are turned OFF for the new drive. I believe indexing defaults to ON.

-jerry
Harold Brown schrieb am 09.04.2005 um 16:38 Uhr
I had a WD 160 internal that was working perfect then started to give me errors when I tried to move/copy data from it. What had happened was that I put in a new video card and the driver on my promise card (160 hooked to it) was replaced by older driver. I had to re-update the driver. Took me 2 days to figure it out.
Ktawfik schrieb am 09.04.2005 um 16:43 Uhr
My motherboard is Intel D845EBG2

I tried the Cable Select Jumper setting -> No Luck
I tired to put that drive on Secondary Master -> No Luck

I am not sure how to turn off indexing in XP Drive Management, and Not sure how to update driver for the WD

I noticed that when I copy images now from my old drive it works fine even videos that are less than 100 MB. If I try to copy files larger than 500 MB then the corruption happens, not sure whether this can help or not

Thanks again
craftech schrieb am 09.04.2005 um 23:55 Uhr
I believe the problem is in the bios.
The block mode for the disk controller is finnicky on that mainboard. I would suggest you download the latest bios and read the Intel guide for the settings.

John
Ktawfik schrieb am 10.04.2005 um 13:04 Uhr
DONE - FIXED

I just thought I owe a big THANK YOU for everyone who helped me here, without all the help here I couldnt have fixed it. It was a bios problem, apparently Intel had problems with Large WD HDD (my luck I guess), they had a fix "Intel Speed Accelerator" which I had to download and install and Voila, everything worked

THanks again for all your great help and support, now I can do Vegas again :-)