Forum access issue

Howard-Vigorita schrieb am 27.02.2023 um 22:48 Uhr

It's like the forum just went 4k. Can only get here with a proxy via the UK. Network trace suggests akamai redirection in the US is failing. Without a proxy, I get this trying to access normally in the US:

Kommentare

vkmast schrieb am 27.02.2023 um 22:56 Uhr

Slow responses including some server errors as well a while ago here. I'm in Northern Europe.

james-ollick schrieb am 27.02.2023 um 23:30 Uhr

Ok now in the USA.

Home built PC - Corsair case, ASUS ROG Maximus XI Code motherboard, i9 9900k, 64GB Corsair Vengeance RGB DDR4 DRAM 3200MHz,  Sapphire Nitro+ Radeon RX 7900 XTX 24GB graphics card, Corsair 1000 watt power supply. Windows 11.

VP 21 BCC 2024 Boris FX Continuum Complete, Titler Pro v7. Various NewBlue effects.

rraud schrieb am 27.02.2023 um 23:37 Uhr

I just got the same error as @Howard-Vigorita and have been experiencing very slow download speeds for updates and such, for the last few weeks. btw, I am in New York.

Ehemaliger User schrieb am 28.02.2023 um 06:04 Uhr

On another forum related issue. There are a lot of spam bots posting here, Maybe if it was required that email address's to be authenticated before posting or commenting it would prevent the dumber bots.

EricLNZ schrieb am 28.02.2023 um 08:55 Uhr

There are a lot of spam bots posting here

Really? How many have you seen in the past 11 days? Since the spam blocker was fine tuned Moderators haven't had to block any. The system has dealt with them and they haven't appeared here.

Unfortunately we know of one genuine poster who was accidentally blocked and hope there aren't others.

The Magix Community forum doesn't appear to be as fortunate. It's General Information section was swamped yesterday in the early hours GMT time.

EricLNZ schrieb am 28.02.2023 um 08:59 Uhr

The forum access is still playing up for me in the South Pacific.

vkmast schrieb am 28.02.2023 um 09:13 Uhr

@EricLNZ here as well again some intermittent slow responding. Spams are a different topic but as you say progress has been made and it seems that admins are considering suggestions and options regarding new registrations.

Ehemaliger User schrieb am 28.02.2023 um 10:25 Uhr

There are a lot of spam bots posting here

Really? How many have you seen in the past 11 days? Since the spam blocker was fine tuned Moderators haven't had to block any. The system has dealt with them and they haven't appeared here.

 

 

Maybe 3 bots, but perhaps over a duration of a few weeks. I was basing my concern on the infrequent amount of times I've been checking the board lately, but could be coincidence, and I've witnessed all the bots of the last few weeks

vkmast schrieb am 28.02.2023 um 10:50 Uhr

@Ehemaliger User did you actually report any of the bots you've witnessed?

RogerS schrieb am 28.02.2023 um 13:46 Uhr

I've reported a few. Most are around before Europe wakes up.

Don't think this has anything to do with the forum being slow, though.

Dexcon schrieb am 28.02.2023 um 14:53 Uhr

It's down time and time again right now. It's hard to know what time zone I'm in right now because I'm on a cruise ship but with an excellent 65 Mbps download speed.

From Vegas staff comments on the forum recently and in the past, it seems to me that MAGIX servers are a couple of decades out-of-date. Come on MAGIX, grow up and cater for the 3rd decade of the 21st century - stop being a cheap no-investment company lest you are left to be a failed company because you declined to keep up with current day customer expectations.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

VEGASDerek schrieb am 28.02.2023 um 15:52 Uhr

Our system administrators are looking into the problems.

EricLNZ schrieb am 01.03.2023 um 09:12 Uhr

It's got worse this evening my time. 1 March 2023 9.10 pm = 8.10 am GMT.

Foo-Bar schrieb am 01.03.2023 um 09:38 Uhr

Our system administrators are looking into the problems.

It's a serverside problem.

The queries to the main DB are routed wrong, so the ping is extreme low which results in unreachable / unusable interaction.

Check the booleans inside the DB query, they are overflowing the system.

Lol, this low end scripting platform becomes as buggy as Vegas does.

Maybe the loadbalancer went nuts and is now resolving the wrong DNS, but the issue is 100% backend related.

It's not only the forum, the homepage also went dead and showed a dead cat with sunglasses.

ping www.vegascreativesoftware.info

Pinging agw-gwc-vi-prd.germanywestcentral.cloudapp.azure.com [51.116.187.243] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 51.116.187.243:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

set schrieb am 01.03.2023 um 14:19 Uhr

Happening a lot lately....

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

RogerS schrieb am 01.03.2023 um 14:44 Uhr

Server seems to be getting slammed by something at particular times which isn't good. I'm also timing out a lot this week.

Grazie schrieb am 01.03.2023 um 16:41 Uhr

Yup, same here.

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

Grazie schrieb am 01.03.2023 um 16:42 Uhr

Just got back in.

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

VEGASDerek schrieb am 01.03.2023 um 17:53 Uhr

I know the system administrators are still looking into this issue. It seems to be a problem between the database and the cloud servers used to run the site. Some other Azure based services appear to be having some issues as well.

bitman schrieb am 02.03.2023 um 09:59 Uhr

Same here from Belgium. Nice to have 1 Gbps internet and waiting or not even getting in.

I whish they also change the CAPTCHA test to something else than Selecting traffic lights... I am getting pretty good at selecting traffic lights!

Anyway, thanks anyway for the post, good to know it is not a client side issue!

Zuletzt geändert von bitman am 02.03.2023, 09:59, insgesamt 1-mal geändert.

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

Grazie schrieb am 02.03.2023 um 10:05 Uhr

I whish they also change the CAPTCHA test to something else than Selecting traffic lights...

@bitman - 😆 Gotta suggestion? Spot the Server? Identify the IT staffer? Specify the Service Log?

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

EricLNZ schrieb am 02.03.2023 um 10:52 Uhr

Still playing up.

Grazie schrieb am 02.03.2023 um 20:39 Uhr

Looking solid now! Well done!

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

bitman schrieb am 03.03.2023 um 14:15 Uhr

I whish they also change the CAPTCHA test to something else than Selecting traffic lights...

@bitman - 😆 Gotta suggestion? Spot the Server? Identify the IT staffer? Specify the Service Log?

@Grazie again I had traffic lights to select in order to get access to this forum; if I can make a suggestion:

"select all images with nipples"

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2