NewBlue Titler products on VP14

jetdv schrieb am 24.09.2016 um 03:51 Uhr

For Vegas Pro Complete and Vegas Pro Suite Complete users:

We have been made aware of some issues with the Vegas Pro 14 upgrade and our Vegas Pro Complete, Vegas Pro Suite Complete products that some users experience:

  • Crash when opening Titler Pro / Express
  • Crash when opening NewBlue Application Manager
  • Errors activating products

We are very sorry for the inconvenience to anyone who is having problems.  We've released critical updates to address these issues.  Please reboot your PC and install this update for your product:

 

Vegas Pro Suite Complete: http://www.newbluefx.com/downloads/Magix/NewBlueVegasProSuiteComplete-160915.exe

 

Vegas Pro Complete: http://www.newbluefx.com/downloads/Magix/NewBlueVegasProComplete-160915.exe

 

If you continue experiencing any problems or are unable to reset your password, please contact us at: support @ newblueinc.com.

 

For Titler Pro 4 Users:

We also have received reports of incompatibility with Titler Pro 4 and the Vegas Pro 14 update.  We are very sorry for the inconvenience and are working to fix the problem as quickly as possible.

Kommentare

fr0sty schrieb am 24.09.2016 um 18:10 Uhr

Unfortunately, when I try to sign up, I still get the "an account with this e-mail already exists", then  when I try to reset the password, I still get:

"An error occurred attempting to reset password.

HTTP_STATUS 500, err=0"

If I try to click the little gear up at the top and click "support", I get a page not found error:

https://www.newbluefx.com/support/help-files

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

jetdv schrieb am 24.09.2016 um 18:36 Uhr

fr0sty, (and anyone else having login issues), just contact support @ newblueinc.com and you will be taken care of. We'll get your password reset and, if necessary, get your account activated (that is often the issue - the account was never activated).

PLS schrieb am 24.09.2016 um 19:10 Uhr

Even with the new update above Titler Pro Express crashes on opening in Vegas Pro 14. Windows 7 64 bit, GeForce GTX470, latest driver 372.90

Grazie schrieb am 24.09.2016 um 19:42 Uhr

Edward - I've followed your emailed instructions and now NB is reporting that I have a missing QT dll . I DO have it. See my email reply to you.

Anyway, not working in neither VP13 nor VP14.

Not happy . . . .

 

 

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

Grazie schrieb am 24.09.2016 um 19:56 Uhr

Y'know, I'm quite worn out by this process . . . .

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

NormanPCN schrieb am 24.09.2016 um 20:05 Uhr

Y'know, I'm quite worn out by this process . . . .

...and that made me just give up a while ago. Nothing to do with teething pains of V14. Constant regressions. Things not being fixed. It's like a black hole. Light goes in and never escapes.

Grazie schrieb am 24.09.2016 um 20:17 Uhr

Norman, it's purely this NewBlue TITLER. 

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

paul-marshall schrieb am 24.09.2016 um 21:15 Uhr

Newblue Titler Pro Express usually freezes for me when I exit back to Vegas needing Task Manager to end process.  I have managed to get a title working but I cannot figure out what i did when it fails.

I can find no specific info on this Express version. I assume it will be cut down in some way so I have no idea what I'm supposed to be able to do with it.

 

Windows 11.0 (64-bit)
Intel® Core™ i9 Eight-Core Processor i9-11900K (3.5GHz) 16MB Cache
Motherboard GIGABYTE Z590 UD AC (C (LGA1200, USB 3.2)
64GB Corsair VENGEANCE DDR4 3200MHz (4 x 16GB)
GPU Nvidia GEFORCE RTX3060Ti
I/O drives: Intel SSD PEKNU020TZ 2TB, Samsung SSD 870 EVO 1TB, Samsung SSD 870 EVO 1TB
SEAGATE BARRACUDA SATA-III 3.5" HDD, 2TB, 6GB/s, 7200RPM, 256MB CACHE
Audio: Soundblaster Z SE
Cameras: Sony AX-700, A7-IV, RX10-II
Vegas Po 22 latest version. Vegas user since V10

 

Gab32 schrieb am 24.09.2016 um 22:09 Uhr

Is not working, Newblue Titler Pro Express provided with Vegas pro is a real fake.

I will uninstal and forget about it. Bye

 

DeadRadioStar schrieb am 24.09.2016 um 23:39 Uhr

Does anyone know if New Blue Titler 3 (which works with VP13) will still work with VP14?

BruceUSA schrieb am 24.09.2016 um 23:52 Uhr

Newblue Titler Pro express 160915 freeze VP14 when I open titler pro express.  AMD R9 290X with update driver.  I might just better off just use the default titler.  If I need 3D titler just use newbluefx titler in Vegas pro 11, that  work beautifully no crash what so ever.

Zuletzt geändert von BruceUSA am 25.09.2016, 00:02, insgesamt 1-mal geändert.

Intel i9 Core Ultra 285K Overclocked all P Cores @5.6, all E-Cores @5ghz               

MSI MEG Z890 ACE Gaming Wifi 7 10G Super Lan, thunderbolt 4                                

48GB DDR5 -8200mhz Overclocked @8800mhz                  

Crucial T705 nvme .M2 2TB Gen 5  OS. 4TB  gen 4 storage                    

RTX 5080 16GB  Overclocked 3.1ghz, Memory Bandwidth increased from 960 GB/s to 1152 GB/s                                                            

Custom built hard tube watercooling.                            

MSI PSU 1250W, Windows 11 Pro

 

paul-marshall schrieb am 25.09.2016 um 00:22 Uhr

Newblue Titler Pro express 160915 had fixed the crash on closing Titler. I have created a working title but I get this error regularly. Autosave gives a similar error, I have had to turn it off. Someone has forgotten to take 'Sony' out of some thing! Building a dynamic ram preview is one cause.

C:\Users\Paul\AppData\Local\Temp\scr0.cs(3) : The type or namespace name 'Sony' could not be found (are you missing a using directive or an assembly reference?)
C:\Users\Paul\AppData\Local\Temp\scr0.cs(8) : The type or namespace name 'Vegas' could not be found (are you missing a using directive or an assembly reference?)
 

And another thing.  Creating a new category folder causes a dialogue box to open up BEHIND the main window.

Zuletzt geändert von paul-marshall am 25.09.2016, 00:48, insgesamt 2-mal geändert.

Windows 11.0 (64-bit)
Intel® Core™ i9 Eight-Core Processor i9-11900K (3.5GHz) 16MB Cache
Motherboard GIGABYTE Z590 UD AC (C (LGA1200, USB 3.2)
64GB Corsair VENGEANCE DDR4 3200MHz (4 x 16GB)
GPU Nvidia GEFORCE RTX3060Ti
I/O drives: Intel SSD PEKNU020TZ 2TB, Samsung SSD 870 EVO 1TB, Samsung SSD 870 EVO 1TB
SEAGATE BARRACUDA SATA-III 3.5" HDD, 2TB, 6GB/s, 7200RPM, 256MB CACHE
Audio: Soundblaster Z SE
Cameras: Sony AX-700, A7-IV, RX10-II
Vegas Po 22 latest version. Vegas user since V10

 

Grazie schrieb am 25.09.2016 um 10:26 Uhr

Not working here with the advice I got from NewBlue support.

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

Chanimal schrieb am 25.09.2016 um 13:23 Uhr

Support re-set my password and it worked--at least it appeared to work.  I then had to run the uninstall and then I re-installed and FINALLY everything installed (including Vegas (which hadn't shown up)).  NewBlue responded VERY quick to my request.  Of course, now I remember why I didn't use my previous Titler 3--it didn't appear intuitive at all.  I tried again, but this kind learneth not but by much fasting and prayer (it is Sunday) ;-)>

Good luck getting yours installed. Has to be embarrasing for their team and for Magix to have these basic install issues messing up their debut first impressions.

Zuletzt geändert von Chanimal am 25.09.2016, 13:24, insgesamt 1-mal geändert.

***************
Ted Finch
Chanimal.com

Windows 11 Pro, i9 (10850k - 20 logical cores), Corsair water-cooled, MSI Gaming Plus motherboard, 64 GB Corsair RAM, 4 Samsung Pro SSD drives (1 GB, 2 GB, 2 GB and 4 GB), AMD video Radeo RX 580, 4 Dell HD monitors.Canon 80d DSL camera with Rhode mic, Zoom H4 mic. Vegas Pro 21 Edit (user since Vegas 2.0), Camtasia (latest), JumpBacks, etc.

Grazie schrieb am 25.09.2016 um 13:41 Uhr

What version had you had Support with?

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

PLS schrieb am 25.09.2016 um 14:53 Uhr

I had no problem activating the original install however even with the new update 160915 Titler Pro Express crashes on opening in Vegas Pro 14.

Windows 7 64 bit, GeForce GTX470, latest driver 372.90

Grazie schrieb am 25.09.2016 um 14:59 Uhr

So, no success. 

Grazie

PC 10 64-bit 64gb * Intel Core i9 10900X s2066 * EVGA RTX 3080 XC3 Ultra 10GB - Studio Driver 551.23 * 4x16G CorsVengLPX DDR4 2666C16 * Asus TUF X299 MK 2


Cameras: Canon XF300 + PowerShot SX60HS Bridge

Quitter schrieb am 25.09.2016 um 15:34 Uhr

Newblue Titler Pro express 160915 had fixed the crash on closing Titler. I have created a working title but I get this error regularly. Autosave gives a similar error, I have had to turn it off. Someone has forgotten to take 'Sony' out of some thing! Building a dynamic ram preview is one cause.

C:\Users\Paul\AppData\Local\Temp\scr0.cs(3) : The type or namespace name 'Sony' could not be found (are you missing a using directive or an assembly reference?)
C:\Users\Paul\AppData\Local\Temp\scr0.cs(8) : The type or namespace name 'Vegas' could not be found (are you missing a using directive or an assembly reference?)
 

This is the answer from NewBlue Support: (request 22490)

we are researching this issue and will release a new built soon.

NewBlueFX

Camcorder: Sony CX 520 VE
Hardware:   Acer NG-A717-72G-71YD, Win 11 , i7-8750 H, 16GB, GTX 1060 6GB, 250GB SSD, 1TB HDD
NLE:  Sony Vegas Pro 13.0 Build 453
            Vegas Pro 14.0 Build 270
            Vegas Pro 21.0 Build 300

 

IAM4UK schrieb am 25.09.2016 um 15:44 Uhr

Since we're talking about what a mess the relationship with VP14 and NBT3 is, I'll ask:
Why isn't the current NB Titler 4 the included program with this newest version of Vegas?

PLS schrieb am 25.09.2016 um 16:31 Uhr

Regarding my crashing issues. One thing I notice, the new download is build 160915, however the Application Manager and Plugin Manager says build 160916...

SphinxRa40 schrieb am 25.09.2016 um 21:29 Uhr

Since we're talking about what a mess the relationship with VP14 and NBT3 is, I'll ask:
Why isn't the current NB Titler 4 the included program with this newest version of Vegas?

would like to know that to

NormanPCN schrieb am 25.09.2016 um 23:07 Uhr

Maybe NewBlue does not want to bundle TP4 with apps.

A TP4 bundle license would cost more than TP3. Therefore Vegas Pro Suite would then be more expensive with TP4 than TP3. NewBlue could want full proce for TP4 but willing to bundle TP3 at a lower cost. Probably hoping to get people to upgrade to the full current version and/or future versions.

DeadRadioStar schrieb am 26.09.2016 um 00:03 Uhr

.... the full TP3 was one of the bundled options with the last (Sony/SCS) upgrade, i.e. from VP12 tp VP13.  I have that version of TP3 and I'm trying to figure out if the TP Express bundled with the VP14 offer would actually be a downgrade?  Or would the existing full TP3, working with VP13, still work with VP14?

paul-marshall schrieb am 26.09.2016 um 00:22 Uhr

SInce there is no help and no info anywhere on what exactly what Titler Pro Express is or what I can do with it I asked Newblue. Impressed by the speed of their reply:

"Titler Express is basically the "QuickEdit" screen from Titler Pro 3. It does not include the title designer. You simply add Titler Express to the timeline, select the desired template, and then adjust the text as needed."

Not sure what is 'Pro' about this!

Windows 11.0 (64-bit)
Intel® Core™ i9 Eight-Core Processor i9-11900K (3.5GHz) 16MB Cache
Motherboard GIGABYTE Z590 UD AC (C (LGA1200, USB 3.2)
64GB Corsair VENGEANCE DDR4 3200MHz (4 x 16GB)
GPU Nvidia GEFORCE RTX3060Ti
I/O drives: Intel SSD PEKNU020TZ 2TB, Samsung SSD 870 EVO 1TB, Samsung SSD 870 EVO 1TB
SEAGATE BARRACUDA SATA-III 3.5" HDD, 2TB, 6GB/s, 7200RPM, 256MB CACHE
Audio: Soundblaster Z SE
Cameras: Sony AX-700, A7-IV, RX10-II
Vegas Po 22 latest version. Vegas user since V10