365 & the update blues?

Jessariah67 wrote on 8/31/2021, 10:02 AM

I'm thinking of switching to subscription, but I'm wondering if there are any safeguards to the occasional "broken update?" Do you control when & how it is updated, or is it the same as a Windows 10 "forced" update?

I just know that I don't update/upgrade while in the middle of a big project, and would like to still be able to control when it happens and the ability to "go back" if an update is buggy.

Comments

_Mark_ wrote on 8/31/2021, 10:10 AM

I recently switched, glad I did. As far as I'm aware updates are not forced and you can download at your convivence as and when they are released. I haven't had to roll back so can`t comment on that.

Windows 10 Enterprise 20H2
ASUS TUF B450-PRO GAMING
ASUS VP28U 4K Monitor
AMD Ryzen 9 5900X 12 Core
64GB DDR4 3200MHZ
MSI GeForce RTX 3060 GAMING X 12G (Latest Studio Drivers)

Audio Interface: Zoom UAC 8
Camera: Sony FDR-AX100E
Audio: Sony PCM-D100

 

gary-rebholz wrote on 8/31/2021, 11:48 AM

@Jessariah67, you control when the update/upgrade gets installed. We supply you with a link to the new installer and a new serial number if you're moving from one version to the next (e.g., from VEGAS Pro 18 to 19), but do not force it on you automatically. When you're ready, you choose when to make the change.

janndk wrote on 8/31/2021, 12:36 PM

We supply you with a link to the new installer and a new serial number if you're moving from one version to the next (e.g., from VEGAS Pro 18 to 19)

I didn't get any new serial number. Using the same nr in VP19 (365) as in VP18 (365).

(To be more precise: I still haven't received any notice about the new version. Found out there was a new VP when randomly checking Vegas' website/forum. And later got some mails with ads urging to buy the new VP19)

Jessariah67 wrote on 8/31/2021, 12:53 PM

(To be more precise: I still haven't received any notice about the new version. Found out there was a new VP when randomly checking Vegas' website/forum. And later got some mails with ads urging to buy the new VP19)

You might have product notifications turned off in preferences - I know I did when the "Don't Show Me Again" option didn't work and i had to deal with a splash screen very time I opened the older version.

Is there anywhere where they explain cross-grading? Does 365 "void" previous ownership - or, can you "cross back" without having to pay full price again?

fr0sty wrote on 8/31/2021, 1:16 PM

all versions should still work. You may have to activate an older version to use it, but you still can.

 

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

janndk wrote on 8/31/2021, 1:52 PM

all versions should still work. You may have to activate an older version to use it, but you still can.

I think 365 licence allows only one active installation at a time - so you have to deactivate your current version, if you want to activate an older (or newer) version.

Marco. wrote on 8/31/2021, 2:09 PM

I think Jessariah67's current version is 18 permanent not the 18 abo 365. In this case version 18 should be untouched from a use of VP19 365.

DrinkyBird wrote on 8/31/2021, 2:21 PM

I think 365 licence allows only one active installation at a time - so you have to deactivate your current version, if you want to activate an older (or newer) version.

It's one active machine at a time - you can have as many versions installed as you want using the same serial key, so long as they're all on the same computer.

OS: Windows 10 20H2
CPU: Ryzen 7 2700X
RAM: 32GB DDR4-3000
GPU: NVIDIA GeForce RTX 3060 Ti Founders Edition 8GB
Storage: Samsung 970 EVO Plus 1TB, Samsung SSD 870 QVO 2TB, Seagate FireCuda 2TB, Seagate BarraCuda 4TB
Sound: Creative Sound Blaster Z SE

janndk wrote on 8/31/2021, 2:30 PM

I think 365 licence allows only one active installation at a time - so you have to deactivate your current version, if you want to activate an older (or newer) version.

It's one active machine at a time - you can have as many versions installed as you want using the same serial key, so long as they're all on the same computer.

Nope. I had to deactivate my VP18 before I could install and activate VP19.

Marco. wrote on 8/31/2021, 2:33 PM

Yes, in this case the permanent license of Vegas Pro and Vegas Pro 365 are different pairs of shoes.

DrinkyBird wrote on 8/31/2021, 3:13 PM

Nope. I had to deactivate my VP18 before I could install and activate VP19.

Interesting, because I have both VP 18 and VP 19 installed and activated using the same VP 365 serial key.
Similarly I have both Sound Forge Pro 14 and 15 installed using the same SF 365 key.

OS: Windows 10 20H2
CPU: Ryzen 7 2700X
RAM: 32GB DDR4-3000
GPU: NVIDIA GeForce RTX 3060 Ti Founders Edition 8GB
Storage: Samsung 970 EVO Plus 1TB, Samsung SSD 870 QVO 2TB, Seagate FireCuda 2TB, Seagate BarraCuda 4TB
Sound: Creative Sound Blaster Z SE

gary-rebholz wrote on 8/31/2021, 3:18 PM

Looks like I may have been wrong about separate keys, but still they will run side by side.

Jessariah67 wrote on 9/1/2021, 8:45 AM

So my other question is, if I just upgraded to VP19, but want to switch to 365, do I have an option to apply the upgrade price to the 365? If not, then I "own" Vegas and am "leasing" it at the same time? Where can i go to get these questions answered by Magix? I've been all over the customer support center, and all I see are FAQ prompts, and no "still haven't answered your questions?" options to actually communicate with a living person.

I just don't want to be down the road, decide to go back to "ownership" and have to pay full price on some technicality that I was unaware of.

Of course, I half expect one of the answers I am going to see here is, "365 is soon going to be the only option..."😏

gary-rebholz wrote on 9/1/2021, 11:04 AM

@Jessariah67, Please visit www.vegascreativesoftware.com/support between 12:00 and 4:00 Central (currently GMT-5) Monday through Friday and use the chat widget in the lower-right-hand corner to chat directly with a support rep.