I can see dozens of posts on this issue of "Activation code is incorrect" but I have not seen any updated with what the fix was. I get this not only Vegas Pro 19 but DVD Architect as well when importing any form of video into them. Both programs are showing successfully activated so this is related to codecs. I have this set up on my Windows 10 PC ok but I have just purchased a new PC with Windows 11 especially for editing 4K and this is a totally fresh install of all software.
I set up Vegas and all the plugins last week and at that point when I tested it, I was able to import Video but then Friday when I needed to import a clients footage in to start editing work I get this and it point blank refuses to import any video. I see from the forums this issues also happens with Movie Studio as well.
I have raised a call to support and waiting on a reply but heard they can be slow, my main editing day is a Sunday so I have lost two days now of editing time already.
Has anyone found a resolution to this yet. I have just noticed that the below CODEC files where installed about the time I started to get issues on Friday which are Microsoft files.
Platform: Windows 11.0 (64-bit)
Class: 12th Gen Intel(R) Core(TM) i9-12900K
Number of processors: 24
Physical memory: 32GB
NVIDIA Gigabyte GeForce RTX 3070
3XS Samsung 980 500GB PCIe Gen
3XS Ssung 980Pro 1TB M.2 PCIe4
ASUS PROART Z690-CREATOR WIFI