Frequent random crashes

Neel wrote on 7/4/2019, 6:31 PM

Hi all

Been using VMS16 for a while now, and by far, it's the most unstable program I use and the most unstable version of VMS ever. I don't even have to be doing anything, and it just buggers out. During editing or playback, I have to preview using the lowest settings or it jitters in playback. My CPU doesn't go above 60% load, although CPU clock speed is usually pretty high. My PC specs are in my signature - I'm pretty sure it shouldn't be a hardware issue. Is there anything else in Windows 10 I can set / test to make VMS more stable?

Thanks!

Neel

Comments

j-v wrote on 7/5/2019, 3:53 AM

My experiences with the program are much better and stable.
Using my laptop from signature with in the Windows taskmanager the Nvidia GPU disabled look how it works with me on a 2,7 K 50p project with big stills and GOpro 7 sources.

Sorry that I can't help you because you are sure its not your hardware.
Maybe drivers and/or settings we don't know?????

Last changed by j-v on 7/5/2019, 10:21 AM, changed a total of 1 times.

met vriendelijke groet
Jan

Camera : Pan X900, GoPro Hero7 Hero Black, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10, i7 7900 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home, version 1903 build 18.362,295 CPU i7 7700HQ, 16 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 15,16,17 and VMS PL 15,16 are installed
Both Nvidia GPU's have driver version 431.86 Studio Drivers
TV      :LG 4K 55EG960V

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Neel wrote on 7/5/2019, 6:52 AM

That's good to know, thanks. I opened Task Manager and found an instance of VMS still in the tasks, even though it was shut down. What does that mean?

j-v wrote on 7/5/2019, 7:21 AM

That your memory refreshes itself not or to slow

met vriendelijke groet
Jan

Camera : Pan X900, GoPro Hero7 Hero Black, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10, i7 7900 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home, version 1903 build 18.362,295 CPU i7 7700HQ, 16 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 15,16,17 and VMS PL 15,16 are installed
Both Nvidia GPU's have driver version 431.86 Studio Drivers
TV      :LG 4K 55EG960V

Dutch video tutorials for beginners

My slogan is: BE OR BECOME A STEMCELL DONOR !!!

Neel wrote on 7/5/2019, 7:21 AM

I do note that I'm editing 4K video with a 3600 Mhz 4-core processor, and MAGIX recommends 8-core CPU for working in 4K. But isn't that the point to VMS creating proxy files? So I'm essentially working with HD content until I export? HD worked perfectly with previous versions of VMS.

Neel wrote on 7/5/2019, 7:21 AM

That your memory refreshes itself not or to slow

Hmmm...how do I check that?

j-v wrote on 7/5/2019, 7:32 AM

By deleting it out the taskmanager, but the next time it will be there again and since you cannot work with constant controle of the taskmanager it has to do it by itself.
I cannot see your Windows version, which drivers are installed for all the components and so on and if they are uptodate. But you told that your hardware is no problem, but also if all things are updated with the Windows updates that comes more than once a month?

Last changed by j-v on 7/5/2019, 7:33 AM, changed a total of 1 times.

met vriendelijke groet
Jan

Camera : Pan X900, GoPro Hero7 Hero Black, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10, i7 7900 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home, version 1903 build 18.362,295 CPU i7 7700HQ, 16 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 15,16,17 and VMS PL 15,16 are installed
Both Nvidia GPU's have driver version 431.86 Studio Drivers
TV      :LG 4K 55EG960V

Dutch video tutorials for beginners

My slogan is: BE OR BECOME A STEMCELL DONOR !!!