OT: VASST site down

rs170a wrote on 11/3/2008, 6:15 AM
My apologies for posting this here but I thought this would be the quickest way to get the attention of either JR or Spot.

The following is the message I get when I try to go to the VASST site.
Sure hope it's back up & running soon.

Mike


Server Error in '/' Application.
Cannot open database requested in login 'vasst2_com'. Login fails.
Login failed for user 'mannie'.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlClient.SqlException: Cannot open database requested in login 'vasst2_com'. Login fails.
Login failed for user 'mannie'.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[SqlException (0x80131904): Cannot open database requested in login 'vasst2_com'. Login fails.
Login failed for user 'mannie'.]
System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) +800131
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) +186
System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +1932
System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK) +33
System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject) +172
System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart) +381
System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance) +181
System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance) +173
System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection) +357
System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options) +30
System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject) +424
System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject) +66
System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) +494
System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) +82
System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) +105
System.Data.SqlClient.SqlConnection.Open() +111
AMP.Data.Sql.OpenData(String connectionString) in D:\clients\sundance\web2\AMP.System\Data\Sql.vb:63
AMP.Data.Sql..ctor(String connectionString) in D:\clients\sundance\web2\AMP.System\Data\Sql.vb:45
AMP.VASST.Person.LoadFromDB(Guid personID) in D:\clients\sundance\web2\AMP.VASST.Domain\Person.vb:232
AMP.VASST.Security.Authenticate(Guid id) in D:\clients\sundance\web2\AMP.VASST.Web\Security.vb:79
AMP.VASST.Profile.Initialize(Application application) in D:\clients\sundance\web2\AMP.VASST.Web\Profile.vb:77
AMP.VASST.Global.Session_Start(Object sender, EventArgs e) in D:\clients\sundance\web2\AMP.VASST\Global.asax.vb:45
System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e) +2221711
System.Web.SessionState.SessionStateModule.CompleteAcquireState() +159
System.Web.SessionState.SessionStateModule.BeginAcquireState(Object source, EventArgs e, AsyncCallback cb, Object extraData) +518
System.Web.AsyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +90
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +161


Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433

Comments

Nobody wrote on 11/3/2008, 6:38 AM
Yes, it looks like they're having problems. I'm getting the same thing.

P.S. Don't call me "mannie". :-)
JohnnyRoy wrote on 11/3/2008, 10:05 AM
Well... that can't be good. :( Thanks for letting us know.

~jr
Spot|DSE wrote on 11/3/2008, 11:41 AM
Thanks Mike (and everyone else that emailed). Our server reset itself at midnight, and although we're not yet sure why, we're back on the air as of 9:00 a.m. this morning.
YesMaestro wrote on 11/3/2008, 11:47 AM
Spot & JR

There are still issues with the site. I tried to log in and this came up:

Server Error in '/' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an object.]
AMP.VASST.ProductCollection.FormatWithID(Guid id) in D:\clients\sundance\web2\AMP.VASST.Domain\Products\ProductCollection.vb:666
AMP.VASST.OrderCollection.Load(OrderFilter filter) in D:\clients\sundance\web2\AMP.VASST.Domain\Products\OrderCollection.vb:232
AMP.VASST.Person.get_Orders() in D:\clients\sundance\web2\AMP.VASST.Domain\Person.vb:38
AMP.VASST.Criteria.ProductPurchaseDate.Qualified(Person user, Promotion p) in D:\clients\sundance\web2\AMP.VASST.Domain\Promotions\CriterionProductPurchaseDate.vb:82
AMP.VASST.CriteriaCollection.Qualified(Person user, Promotion p) in D:\clients\sundance\web2\AMP.VASST.Domain\Promotions\CriteriaCollection.vb:19
AMP.VASST.PromotionCollection.Execute(Person user) in D:\clients\sundance\web2\AMP.VASST.Domain\Promotions\PromotionCollection.vb:74
AMP.VASST.Cart.ApplyPromotions(PromotionCollection promotions) in D:\clients\sundance\web2\AMP.VASST.Domain\Products\Cart.vb:380
AMP.VASST.Cart.ApplyPromotions() in D:\clients\sundance\web2\AMP.VASST.Domain\Products\Cart.vb:384
AMP.VASST.Security.CreateSession(Person person) in D:\clients\sundance\web2\AMP.VASST.Web\Security.vb:199
AMP.VASST.Security.Authenticate(String email, String password) in D:\clients\sundance\web2\AMP.VASST.Web\Security.vb:62
AMP.VASST.Controls.SignInUp.LoadPostData(String key, NameValueCollection posted) in D:\clients\sundance\web2\AMP.VASST\control\SignInUp.ascx.vb:159
System.Web.UI.Page.ProcessPostData(NameValueCollection postData, Boolean fBeforeLoad) +353
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1194
rs170a wrote on 11/3/2008, 11:49 AM
Our server reset itself at midnight,...]

Some kind of Daylight Savings Time glitch?

Mike
MarkWWW wrote on 11/3/2008, 12:45 PM
Yup, same here. The site is definitely not working as it should.

Mark
decaffery wrote on 11/3/2008, 12:52 PM
ditto- tried to buy gearshift, but none of the apps are avail for purchase. Most links just refresh back to the homepage :(
MarkWWW wrote on 11/4/2008, 11:49 AM
LATER

OK, the site is working fine for me again now.

Mark