Hello VEGAS Community,

Our support system has been upgraded recently.  You may have already noticed some changes on the support pages, which include a more streamlined method for contacting us.  

From the https://www.vegascreativesoftware.com/us/ web site, hover over SUPPORT and choose Customer Support.
Click FAQ and Support button.
Choose your product.
Click Contact Support.
Click Send Email.
Log into your support account.  

After log in, or if you are already logged in, this brings you to the support form where you can create your support request.  
We look forward to hearing from you.  

Kind regards,
The VEGAS Support Team.