Thank you - Eric

Tim-Kitchen wrote on 1/31/2023, 4:38 PM

I wanted to say "thank you" to someone I was chatting with online (Eric Support Manager), but lost them when I walked away. I was having trouble reinstalling Vegas 20, and he very patiently walked me through the problem with the previous version of Vegas not being uninstalled properly. The last message I received was to try the Microsoft utility to correct a program not being fully uninstalled, and that did the trick. Thank you so much, and I sincerely appreciate your help!

Tim

Comments

EricLNZ wrote on 1/31/2023, 7:20 PM

@Tim-Kitchen Your helper was probably "VEGAS_EricD".

gary-rebholz wrote on 2/2/2023, 11:01 AM

@Tim-Kitchen, I can't tell you how nice it is for you to have taken the time to thank Eric. We all appreciate it. Eric is sure to have seen the message already. Thank you!