Comments

Steve Grisetti wrote on 2/27/2020, 11:48 AM

Rather than use a PSD, use a universal photo format like a TIF or JPEG for the background.

Is your PSD a single-layer (background) file?

Lucius Snow wrote on 2/27/2020, 11:54 AM

No it's not single layer. But it has always worked before with Windows 7. I need multiple layers and alpha support.

Dot wrote on 2/27/2020, 12:00 PM

It still works in Windows 10 with DVDA 5.2. Did it just recently stop working or has it never work since you upgraded to Windows 10?

Lucius Snow wrote on 2/27/2020, 12:05 PM

It stopped working after I installed a fresh install of Windows 10. Others functions of DVD-A 6.0 seem to work fine. Or maybe it's an incompatibility with a recent version of Photoshop?

Dot wrote on 2/27/2020, 1:22 PM

I don't know about compatibility. I know Photoshop used to have a save mode to save so older versions could open it up. You could try that.

 

Lucius Snow wrote on 2/28/2020, 8:08 AM

I checked the option to get better compatibilty with PSD. Does the version 7.0 worth a try? Do i have to pay to upgrade from the 6.0?

Dot wrote on 2/28/2020, 8:40 AM

I stopped at 5.2 so I can't offer any advice on 6 or 7.

Lucius Snow wrote on 3/4/2020, 12:41 PM

I've just tested on DVD-A 7. Same crash. I've also checked Photoshop export settings: maximize compatibility is set. Old PSD files created in previous versions make crashing too.

 

No one else has this bug on Windows 10? It *never* occured on Windows7.

Dot wrote on 3/4/2020, 1:10 PM

I use DVDA 5.2 in Windows 10 and PSD files with no problem. Can you maybe upload your PSD file somewhere and I can download and see if I can make it work?

Lucius Snow wrote on 3/4/2020, 4:40 PM

Thank you for testing. Here is a file which fits as a background menu: https://wetransfer.com/downloads/07c1b1c322f5cf60e02ee0abb7cc8a0220200304223627/26148f21925c922b9d8edd78b1c7dca620200304223641/97d3fe

Dot wrote on 3/4/2020, 7:34 PM

DVDA 5.2 on Windows 10 opened it as a background menu fine. I don't know why you have an alpha channel on it though. It is just text.

Lucius Snow wrote on 3/5/2020, 4:12 AM

It's just same test. If you close the .dar and re-open it, still no crash?

Dot wrote on 3/5/2020, 8:16 AM

aww, interesting. I saved it and reopened and it did crash. That is really curious. I have not had problems with PSD files but I never use them as background. I create the whole menu with them.

Lucius Snow wrote on 3/5/2020, 8:22 AM

Yes it is! Even with a single layer, it crashes.