Comments

vkmast wrote on 8/5/2019, 11:58 AM

"You can upgrade at a reduced price with a previous version or other authorized product. Please have your login details or serial number ready." (One upgrade per serial number)

Philuk wrote on 9/6/2019, 10:47 AM

Hi, I purchased V16 with a free upgrade to 17. I haven't received any email info for that upgrade... Am I missing something here? Thanks Phil

vkmast wrote on 9/6/2019, 12:06 PM

@Philuk 

Try online Live Chat (each weekday from 12pm-4pm U.S. Central Standard Time) to see if they could help.

Go to https://www.vegascreativesoftware.com/us/support/ and click the chat bubble in the bottom right corner. It's online right now.

andyrpsmith wrote on 9/6/2019, 12:18 PM

Hi, I purchased V16 with a free upgrade to 17. I haven't received any email info for that upgrade... Am I missing something here? Thanks Phil

I received my upgrade to VP17 automatically from Magix. Log into your account, you should also find it there.