Vegas Pro 18 crashes with 32-bit and 8-bit playback especially 4K dron

imaginACTION_films wrote on 8/4/2020, 1:25 AM

I loaded a recent project which performed perfectly in VP17 into VP18. Project was 32-bit Floating Point and had a mix of Canon XA10 footage, stills and Mavic Pro 4K drone footage. GPU was initially ON. Playback was poor, even in Preview=FULL mode in VP18, sitting around 20-23fps. When it encountered the 4K footage playback fell to around 5-7fps. Then it crashed, turning white then needing to be closed.

I did several tests with GPU=ON and GPU=OFF but it still crashed, but not always on the drone footage. Sometimes on the Canon footage.

Switching to 8-bit was better but GPU=ON still crashed every time. I could get 25fps at BEST, FULL preview on the XA10 footage and the 4K drone footage did play back at Preview FULL, but even at these lower settings VP18 still crashed, even with GPU=OFF.

My system:

Win 10 64-bit

Ryzen 7 2700X @3.7GHz

32GB RAM

nVidia GeForce GTX 1660 Super with 6GB DDR6 RAM

As always, I NEVER start using the latest version of Vegas on 'real' projects until bugs like this have been solved.

This is a real shame because there are so many excellent new features in VP17 and 18.

Comments

Grazie wrote on 8/4/2020, 1:29 AM

@imaginACTION_films - Hi there! Does your specc comply with VP18? nVidia GeForce GTX 1660 Super with 6GB DDR6 RAM. Just check it out.

Here's mine: * Intel® Core™i9 - 3.3GHz * 40Gb NVIDIA  GeForce RTX 2070

Last changed by Grazie on 8/4/2020, 1:30 AM, changed a total of 1 times.

Grazie

PC 10 64-bit 64gb * Intel® Core™i9 - 3.3GHz * 8 GB graphics card with 32 GB of shared NVIDIA GeForce RTX 2070

Cameras: Canon XF300 + PowerShot SX60HS Bridge

imaginACTION_films wrote on 8/4/2020, 1:40 AM

Thanks Grazie - it's been a while since I've been back to the forum. Where can I find the VP18 required specs?

RogerS wrote on 8/4/2020, 1:44 AM

Yes, of course this system meets the requirements for Vegas Pro 18.

@imaginACTION_films Is there a reason you are using a 32 bit project rather than the default 8-bit (full levels)? You should get much better FPS performance if you stick to the default.

For File I/O, what is selected there for GPU? Does the NVIDIA card show up? Are you on the latest studio drivers? (You can check for updated drivers within Vegas now under help).

Anyway, as Frosty would say we need:

1. Your project settings

2. a mediainfo report for the media used in your project.

3. Your system specs including GPU driver version and windows 10 version.

Grazie wrote on 8/4/2020, 2:02 AM

Yes, of course this system meets the requirements for Vegas Pro 18.

@RogerS - Oh righto! Where did you check that out?

imaginACTION_films wrote on 8/4/2020, 2:05 AM

Thanks Roger,

Basically it was a mistake. I had left the project set to 32-bit when I rendered the final version out about a month ago, and then loaded it into VP18 today. I normally always edit in 8-bit.

 

Project properties 1920x1080, 25fps 8-bit full range

GPU Driver is 27.21.14.5177

Win 10Home Version 1909 OS Build 18363.959

Not sure how to generate a mediainfo report?

 

Grazie wrote on 8/4/2020, 2:09 AM

@imaginACTION_films MediaInfo is a 3rd Party widget that is used by ALL Media workers hereabouts. I’d be lost without it! https://mediaarea.net/en/MediaInfo

fr0sty wrote on 8/4/2020, 2:26 AM

What performance do you get in 8 bit mode? Is it the same?

Check File I/O settings in preferences, is your 1660 set as the decoder? (NVDEC is what it will say)

Edit: Nevermind, I see you answered the first question.

Have you tried updating your driver using the driver update utility in VEGAS? (located in the help menu)

Last changed by fr0sty on 8/4/2020, 2:28 AM, changed a total of 1 times.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Radeon VII

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

imaginACTION_films wrote on 8/4/2020, 2:37 AM

Hmmm... Ran MediaInfo and saved the file as txt and as Html. But I can't upload either version to this forum.

Sorry to be a pest - what format should I save it as?

imaginACTION_films wrote on 8/4/2020, 2:43 AM

The I/O setting is set to Auto(NVIDIA NVDEC). There is also an option for NVIDIA NVDEC without the Auto prefix.

All of the Enable options at the top of this panel are unchecked.

imaginACTION_films wrote on 8/4/2020, 2:53 AM

I used the driver update option and installed the following driver.

451.77-desktop-win10-64bit-international-nsd-whql

Playback with GPU=OFF and at 8-bit seems good on my test project. I will do more tests including withy GPU=ON and post the reports tomorrow. As always I appreciate the prompt and thoughtful help from this great community!

fr0sty wrote on 8/4/2020, 2:54 AM

Cool. It's set properly then, no need to touch any of that. Just checking. As for mediainfo, just highlight the text, copy it (ctrl+C), then paste it into a post in this thread (crtl+v).

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Radeon VII

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

fr0sty wrote on 8/4/2020, 2:55 AM

Glad to see that helped! (and also SO GLAD the team added that driver update feature!!!)

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Radeon VII

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

imaginACTION_films wrote on 8/4/2020, 7:26 PM

Here is the mediaInfo for a Canon XA10 file, and below this the report for the Mavic Pro drone

General
ID                                       : 0 (0x0)
Complete name                            : F:\!  Mont de Lancey Copland Project-11-Jun-2020\Family Group Discussion\XA-10-RED\XA-10-RED (2).mts
Format                                   : BDAV
Format/Info                              : Blu-ray Video
File size                                : 1.91 GiB
Duration                                 : 11 min 23 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 24.0 Mb/s
Maximum Overall bit rate                 : 24.0 Mb/s
Recorded date                            : 2019-05-20 11:23:29+10:00
Writing application                      : Canon

Video
ID                                       : 4113 (0x1011)
Menu ID                                  : 1 (0x1)
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Format settings, GOP                     : M=3, N=12
Codec ID                                 : 27
Duration                                 : 11 min 22 s
Bit rate mode                            : Variable
Bit rate                                 : 22.7 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Interlaced
Scan type, store method                  : Separated fields
Scan order                               : Top Field First
Bits/(Pixel*Frame)                       : 0.438
Stream size                              : 1.81 GiB (95%)

Audio
ID                                       : 4352 (0x1100)
Menu ID                                  : 1 (0x1)
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Commercial name                          : Dolby Digital
Codec ID                                 : 129
Duration                                 : 11 min 23 s
Bit rate mode                            : Constant
Bit rate                                 : 256 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Compression mode                         : Lossy
Stream size                              : 20.9 MiB (1%)
Service kind                             : Complete Main

MAVIC PRO DRONE

General
Complete name                            : F:\!  Mont de Lancey Copland Project-11-Jun-2020\Mavic drone\Oct 2019\DJI_0016.MP4
Format                                   : MPEG-4
Format profile                           : JVT
Codec ID                                 : avc1 (avc1/isom)
File size                                : 451 MiB
Duration                                 : 1 min 2 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 60.1 Mb/s
Encoded date                             : UTC 2019-05-20 13:24:19
Tagged date                              : UTC 2019-05-20 13:24:19
Comment                                  : 0.9.143
xyz                                      : -37.789109+145.424100+118.900
xsp                                      : +0.00
ysp                                      : +0.00
zsp                                      : +0.00
fpt                                      : -5.70
fyw                                      : +41.40
frl                                      : -11.60
gpt                                      : -79.80
gyw                                      : +40.80
grl                                      : +0.00

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 1 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 1 frame
Format settings, GOP                     : M=1, N=8
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 1 min 2 s
Bit rate mode                            : Variable
Bit rate                                 : 60.0 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.289
Stream size                              : 451 MiB (100%)
Title                                    : DJI.AVC
Language                                 : English
Encoded date                             : UTC 2019-05-20 13:24:19
Tagged date                              : UTC 2019-05-20 13:24:19
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

 

imaginACTION_films wrote on 8/4/2020, 7:49 PM

Playback today with the new nVidia driver, courtesy of that excellent new Check for Driver Updates option is basically perfect with GPU either OFF or ON. I'm getting rock steady 25 FPS at Best(Full) preview quality which is fantastic. And no crashes so far...

I should explain that the previous graphics driver was the one recommended for studio (as opposed to gaming) use via the GeForce Experience app. This was the same 451.77 that I re-installed via the Vegas driver update option.

Anyway, today it's performing beautifully.

Grazie wrote on 8/4/2020, 8:04 PM

@imaginACTION_films - This is great news! I’ve said it before and I’ll say it again, this Widget is going to AND already is assisting this Forum in giving Assistance and Help.