Vegas19 edit is freezing with a 'not responding' error message

Gabriel-Etele wrote on 5/5/2022, 5:38 PM

Can someone tell me why my Vegas 18 & 19 edit software freezes when I try to play video files. I can do nothing and must close the program now. It was working fine until the updates.

I am running windows 10 on both my laptop and my desk computers and they automatically are updated by microsoft as I cannot cancel the updates.

Thanks,

Comments

set wrote on 5/5/2022, 5:46 PM

What video files and where it came from?

Is it a camera recorded file or screen recorded media?

 

Mediainfo data can help for analyze:

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 30.0.101.1191)
Video Card2: AMD Radeon RX470 4GB VRAM (Driver Version
21.30.23.04 / 21.Q4.Dec3 / 30.0.14011,2006)
RAM: 32.0 GB
OS: Windows 10 Pro Version 21H2 OS Build 19044.1586
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 30.0.101.1191)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 472.84)
RAM: 16GB
OS: Win10 Home 64-bit Version 20H2 OS Build 19042.1415
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

vkmast wrote on 5/14/2022, 3:22 AM

As the OP has chosen to continue in a New Post here https://www.vegascreativesoftware.info/us/forum/vegas19-edit-is-freezing-with-a-not-responding-error-message--135374/ this thread is closed.