Hi folks!
This crash happens when I´m opening already existing projects. If I open the software and start a new project, it crashes only when I try to import the first video.
I went after all methods I could find to try and fix it. That means that my windows and all my drivers are up to date, and I have also tried through command prompt the "sfc /scannow" routine to no success. Another unsuccessful attempt was to replace the "kernelbase.dll" file using the same file from another computer with the exact same OS, but windows does not let me replace the file because it says it is in use.
One thing that allowed me to open the already existing projects was to remove the "compoundplug.dll" from C:\Program Files\VEGAS\Movie Studio Platinum 16, but obviously it opened but did not work or show any video. But maybe that is a clue?
Really hoping to get some help, this is nerve wracking.
This is what Vegas says on the crash report:
Problem Description
Application Name: Movie Studio Platinum
Application Version: Version 16.0 (Build 175)
Problem: Unmanaged Exception (0xe06d7363)
Fault Module: C:\WINDOWS\System32\KERNELBASE.dll
Fault Address: 0x00007FFFB6134B59
Fault Offset: 0x0000000000034B59
Fault Process Details
Process Path: C:\Program Files\VEGAS\Movie Studio Platinum 16.0\MovieStudioPlatinum160.exe
Process Version: Version 16.0 (Build 175)
Process Description: Movie Studio Platinum
Process Image Date: 2019-12-10 (Tue Dec 10) 18:34:48
My system info:
Processor Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz
Installed RAM 32,0 GB
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro for Workstations
Version 20H2
Installed on 07.11.2020
OS build 19042.928
Experience Windows Feature Experience Pack 120.2212.551.0
Nvidia RTX 2060 super