Version 21 doesn't appear to be reading the timecodes. I have attached two images, the video file is the same, you can see that VP 20 reads the timecode fine, but VP 21 isn't reading it. This completely breaks my workflow, so any help with this would be appreciated.
I have already tried to get assistance through the Vegas Pro 21 Thread (https://www.vegascreativesoftware.info/us/forum/vegas-pro-21-build-108-general-discussion--142065/?page=4#ca888956), I also sent an email to support....where I got a response saying to click on "Yes" or "No" to confirm whether I needed further assistance....there was no link, no button. The support process here is frustrating to say the least.
Below is the Mediainfo for the file mentioned:
General
Complete name : P1001780.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 0000.02 (qt )
File size : 69.8 MiB
Duration : 8 s 640 ms
Overall bit rate : 67.7 Mb/s
Frame rate : 25.000 FPS
Writing application : Lavf59.0.101
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@High
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 8 s 640 ms
Bit rate : 67.6 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.326
Stream size : 69.7 MiB (100%)
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : hvcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 8 s 640 ms
Source duration : 8 s 661 ms
Bit rate mode : Constant
Bit rate : 70.1 kb/s
Channel(s) : 1 channel
Channel layout : C
ChannelLayout_Original : M
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 73.9 KiB (0%)
Source stream size : 74.1 KiB (0%)
Default : Yes
Alternate group : 1
mdhd_Duration : 8640
Other
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 8 s 640 ms
Frame rate : 25.000 FPS
Time code of first frame : 13:44:35:15
Time code of last frame : 13:44:44:05
Time code, stripped : Yes
Language : English
Default : No