• Video

  33 answers, most recent on 12/26/2025

  RE: No response from Support after 10+ days – VEGAS Pro 23 license
  Hopefully, you mentioned in your support requests that you purchased Vegas Pro 23 from Amazon otherwise Support would probably assume that you made the purchase on MAGIX's Vegas Pro's website. Anyway, I wonder if a purchase from Amazon works
• Video

  33 answers, most recent on 12/26/2025

  RE: No response from Support after 10+ days – VEGAS Pro 23 license
  On the Amazon website from which you purchased Vegas Pro 23, was the purchase process listed as 'Fulfilment by Amazon (FBA)'? This is where Amazon - though not the manufacturer of the product - takes care of the entire purchase process (much like a
• Video

  33 answers, most recent on 12/26/2025

  RE: No response from Support after 10+ days – VEGAS Pro 23 license
  Thank you everyone for the input. To clarify definitively: - This was a PHYSICAL purchase of VEGAS Pro 23 via Amazon (boxed version).- Therefore, no MAGIX confirmation email is expected.- The serial number from the box was successfully redeemed.-
• Video

  33 answers, most recent on 12/26/2025

  RE: No response from Support after 10+ days – VEGAS Pro 23 license
  I want to add a concrete clarification with evidence from the activation screen. I have already installed VEGAS Pro 23 and I am currently using the trial version.Only 9 days of trial remain. On the activation screen:- My email address is correctly