• Video

  33 answers, most recent on 12/26/2025

  RE: No response from Support after 10+ days – VEGAS Pro 23 license
  Hopefully, you mentioned in your support requests that you purchased Vegas Pro 23 from Amazon otherwise Support would probably assume that you made the purchase on MAGIX's Vegas Pro's website. Anyway, I wonder if a purchase from Amazon works
• Video

  33 answers, most recent on 12/26/2025

  RE: No response from Support after 10+ days – VEGAS Pro 23 license
  On the Amazon website from which you purchased Vegas Pro 23, was the purchase process listed as 'Fulfilment by Amazon (FBA)'? This is where Amazon - though not the manufacturer of the product - takes care of the entire purchase process (much like a
• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 5/19/2025

  Serial number incorrect
  I purchased Vegas movie studio 17 platinum from Amazon and the serial number that was provided will not work. I have a Dell computer with windows 11 Pro.
• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 5/19/2025

  RE: Serial number incorrect
  Was Amazon the direct seller of Vegas Movie Studio or was the seller a 3rd party individual or company using the Amazon platform as a means to sell Vegas Movie Studio? If the former, you'd need to contact Amazon about the issue and then if necessary
• Video

  8 answers, most recent on 8/9/2025

  RE: Vegas Pro 19 Serial Number due to a VP22 VST Plugin problem
  MAGIX Vegas's official trial version of Vegas Pro 19 was only available during Vegas Pro 19's life span which was roughly from August 2021 to August 2022 - up until when Vegas Pro 20 was released. If you did not purchase Vegas Pro 19 from MAGIX
• Video

  33 answers, most recent on 12/26/2025

  RE: No response from Support after 10+ days – VEGAS Pro 23 license
  Thank you everyone for the input. To clarify definitively: - This was a PHYSICAL purchase of VEGAS Pro 23 via Amazon (boxed version).- Therefore, no MAGIX confirmation email is expected.- The serial number from the box was successfully redeemed.-
• Video

  38 answers, most recent on 5/27/2025

  RE: Not responding error, freezes up, slow rendering, and crashing
  Hi and yes thats me. I did not mean to chime in on someone else's post after I posted my own. Thought it would be useful that someone else was having same issue. However it seems like the issue is my computer not Vegas Pro. While I was posting here
• Video

  33 answers, most recent on 12/26/2025

  RE: No response from Support after 10+ days – VEGAS Pro 23 license
  I want to add a concrete clarification with evidence from the activation screen. I have already installed VEGAS Pro 23 and I am currently using the trial version.Only 9 days of trial remain. On the activation screen:- My email address is correctly
• Video

  One answer, on 4/22/2025

  RE: vegas pro 15
  Versions of Vegas Pro prior to the current release (which is Vegas Pro 22) are no longer available for sale from MAGIX and thus Vegas Pro 15 hasn't been available from MAGIX since the release of Vegas Pro 16 nearly 7 years ago. You'd need to be