• Video

  8 answers, most recent on 5/10/2011

  Vegas 10d upgrade discount...grace period?
  So I upgraded to Vegas 10c last week, and now got an offer to upgrade to 10d for 30% off. I'm not all outraged or flying off the handle--I understand certain promotions run at different times. I actually bought the upgrade for $199, so that was a
• Audio

  22 answers, most recent on 4/4/2011

  RE: VEGAS PRO 10c CRASHES WHEN ADDING AUDIO FX's
  Tony, SCS unlikely to respond to email; no need to phone, just navigate to https://www.sonycreativesoftware.com/myaccount/mysupport.asp which is the main conduit to support, and click on "Ask a question" - you may have to log in if you are not
• Video

  30 answers, most recent on 4/10/2011

  RE: NAB
  I'm hoping they announce their plans to support 4D.... this 3D thing is getting so old. ;-) (I mean my phone is 4G... should my video be at least 4D?) ~jr
• Video

  20 answers, most recent on 3/16/2011

  RE: OT: Pretty Flash free websites
  Android phones do support flash these days, but that doesn't mean you should use it. The goal is to build a page or site that can scale itself to different devices, and I feel that's better accomplished through good style sheets The following site
• Video

  25 answers, most recent on 3/11/2011

  RE: OT: iPad activation and continued use
  Geez is right. I have never understood the people out there who are so adamantly anti-Apple/Steve Jobs. Most don't own any Apple products and proudly proclaim they never would. So don't. Nobody is forcing you to buy an iPad/Mac/iPhone. But millions
• Vegas Movie Studio (up to ver. 17)

  11 answers, most recent on 3/5/2011

  RE: External Monitor
  Decided to upgrade to Vegas Movie Studio HD Platinum 10 Suite. This will have DVD Architech 5.0 and upgrading my software, Sony technical support will have to assist me. As it is now owning version 7, they don't support it and they charge $35 and
• Vegas Movie Studio (up to ver. 17)

  14 answers, most recent on 2/22/2011

  RE: SOLUTION OR REFUND!!!!!
  My apologies. I am usually not one to be so disgruntled, but my co-worker already posted on here 3 weeks ago and got no response. We have posted on other forums elsewhere with no response, or no viable solution. This is a unique problem that we
• Video

  29 answers, most recent on 2/19/2011

  RE: OT: How do US Net Neutrality Rules affect others?
  I'm not confused by what it is: nobody can filter, deny or effect (as in slow down or limit) any data that's being transferred over the internet for any reason. The whole concept of "cyber defense" goes completely against that principle and, in
• DVD Architect

  26 answers, most recent on 2/23/2011

  RE: Burning and Playing BD-R discs
  OK - Latest entry to this saga is I spent 3 hours on the phone with three levels of Sony support. The last guy I spoke with told me the E770W would only play BD-R versions 1 or 2, not version 3 and referred me to the WIkipedia site for BD-R. My
• Vegas Movie Studio (up to ver. 17)

  21 answers, most recent on 1/4/2011

  RE: VMS closes now after 1 minute
  Okay, now I don't really think it has anything to do with the version of Quicktime or itunes. My other projects in VMS play just fine - including the project which has 7 songs purchased from itunes (which I of course converted to .wav files). I
• Video

  14 answers, most recent on 12/14/2010

  OT: Hard Disk Cloning
  so i went to install v10, only to find that my old 80gb sys drive had 6 gigs available. my bad. so i got a new 320gb drive. i've been using acronis true image home for backup. it has a "clone disk" feature. i temporarily substituted the new drive
• DVD Architect

  5 answers, most recent on 12/11/2010

  RE: DVD Architect 5.0 Installation Error:1603
  hi; I had an installation error when the MS support files were being dl'd. It was a 1601 error. My software seemed okay as I have a new start icon for it, but it is not taking my serial numbers for DVD A 5.0. Then it said to use the phone
• Video

  43 answers, most recent on 12/10/2010

  RE: Locked out of V10
  Yes Bob, I take your point about immediacy, but: a) I have got used to the daily (or sometimes bi-daily) pace of replies - in the meantine I am still producing with V9 on my other computer, and have sort of become punch-drunk about being able to
• Video

  43 answers, most recent on 12/10/2010

  RE: Locked out of V10
  A phone call has immediacy, response time is seconds. A text message just goes into a queue, response time, hours, even days. Your reply reads OK to me. Bob. ps If you get nowhere with support and are faced with having to do a complete re-install
• Video

  43 answers, most recent on 12/10/2010

  RE: Locked out of V10
  Thanks Bob, 1) Yes, I'm well within 48 hours ... 2) I'll keep that suggestion in mind, but I'm not sure where a phone call would score over written support. Admittedly so far it's been useless, but at least I do have written evidence of how
• Video

  7 answers, most recent on 12/10/2010

  RE: Vegas 10.0a crashing on render
  You all are not alone. This seems to have started in Vegas 9.0. I have a support complaint in with the development team but they seem to be denying the entire problem. They won't tell me when it will be fixed and they didn't seem to care including
• Vegas Movie Studio (up to ver. 17)

  12 answers, most recent on 12/10/2010

  RE: Need activation help - cannot get any answers
  No answers to my emails. I tried calling but they no longer do any registration via phone. Via phone it's all automated responses that direct you to the web pages for support. You get two options, submit a question (I have done this twice but got no
• Vegas Movie Studio (up to ver. 17)

  12 answers, most recent on 12/10/2010

  RE: Need activation help - cannot get any answers
  Try contacting them by phone or email: http://www.sonycreativesoftware.com/support/contactus.asp Really, a personal contact has always been helpful for me.
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 12/4/2010

  RE: Need additional download attempts
  Sony doesn't seem to respond to e-mails :/ Their customer service over the phone has been good for me though on similar issues so I suggest you call them if you are able to. http://www.sonycreativesoftware.com/support/contactus.asp
• Video

  14 answers, most recent on 12/4/2010

  RE: If you have Vegas why do you need SoundForge?
  Hi, Acctually it's strange that Izotope - which is very close to SCS in terms of preparing tools for supporting video editing - has offered Spectral Repair just now. I'm sure this very specific need (well known for every video editor since very
• Video

  43 answers, most recent on 12/10/2010

  RE: Locked out of V10
  Ouch. That is not the message I thought you might be getting. I did a complete reinstall but it wasn't the trial version, it was the one that I downloaded from the registration in my account on the site. It may not be any different, but it asked
• Video

  4 answers, most recent on 11/15/2010

  Getting Sony Technical Support
  Does anyone know how to get Sony's Technical Support attention? I have had several email support requests in for over a week with no response. I cannot get a live person on the phone. And, no, I haven't purchased a phone support plan because my
• Video

  35 answers, most recent on 11/14/2010

  RE: OT: iTunes is Really Rubbish (rant}
  Side note on iTunes, I've pretty much boycotted it all together. Several months back my iTunes account got hacked and I started getting email receipts for a bunch of stuff I didn't buy, many of which were for the same $49 app that's name was written
• Video

  8 answers, most recent on 11/11/2010

  RE: Corrupted File
  I tracked back the last few files that I imported and I found three corrupted files in the project so I removed them. Unfortunately I am still unable to open the project. I also tried submitting a ticket to technical support and this is the