• DVD Architect

  7 answers, most recent on 12/10/2003

  RE: ts_video or not?
  It sounds like Sony has phone support guys who don't know what is going on. Perhaps they hired some inexpensive help for phone service. I would suggest that you contact through support e-mail. . SOFO has always provided great support and answers
• DVD Architect

  7 answers, most recent on 12/10/2003

  RE: ts_video or not?
  The 'only burn in DVD/A' rule also prohibits the inclusion of a data folder on a dvd as far as I can tell. DVD/A is sold as an authoring program. Yet it does not supply all the tools needed to author a commercial and competitive dvd. There are
• Video

  17 answers, most recent on 12/8/2003

  RE: issues with first 24p project
  i have concluded that the sync is not off but that the playback is just stuttering badly. i still can not print 24p to tape. i have tried throughout the day to get tech support on the phone. the line has been busy all day. what gives? is it always
• Video

  23 answers, most recent on 12/15/2003

  RE: Does anyone know anything about the Jumpback software?
  No I don't work for them but... Forums/Tech Support/Phone Support/Staff are awesome - extremely knowledgeable and willing to help. They have "bundle" pricing, magazine ads which offer more special deals, and specials on their website. I own several
• Video

  58 answers, most recent on 6/2/2004

  RE: Well... It Was Fun, But...
  I already contacted Customer Service by phone and they flatly refused to hear this. I tried to go around via tech support and unfortunately it has been 6 days since their first and only reply. If anybody reading this message knows this info, I
• Video

  4 answers, most recent on 11/3/2003

  RE: PLUG INNS FOR VEGAS
  Hey Vegas List, I can see here that you guys are going quite well, the download site has been getting orders from Vegas users, and thats good. I wanted to extend my name for anyone that needs help with the product line. I just got off the phone
• Video

  8 answers, most recent on 11/3/2003

  RE: OT Nero or Roxio?
  I have issue with both. They both seem overly buggy to me and I never got either to function properly on my computer. Easy CD/DVD 6 is totally lame at DVD movie creation. Don't even bother. As for data back up, there is no backup function per se.
• Video

  33 answers, most recent on 10/8/2003

  RE: Open Discussion On Product Activation
  "... consider Microsoft ... If it really turned away that many customers then they would drop it. They haven't." I think that's a poor example -- MS has its user base hamstrung by being a monopolistic entity. You (and thousands like you) can't just
• Video

  33 answers, most recent on 10/8/2003

  RE: Open Discussion On Product Activation
  I also have to voice my opinion regarding Product Activation. Plain and simple, it Sucks! Yes, some of you are saying I have no clue what I am talking about. Case-in-point. During the boom of the Internet I invested money by purchasing online from a
• Video

  33 answers, most recent on 10/8/2003

  RE: Open Discussion On Product Activation
  "My way of thinking is that I've purchased a licence to use the s/w. Can someone please explain under what circumstances would I buy a licence not to have the value of the s/w working on my computer. Why on Earth would I do this?" I think you're
• Video

  26 answers, most recent on 10/9/2003

  RE: Buying a new PC.....Any suggestions?
  I had to make the same disision about 6 months ago. I got a custom dell, and got tons fo great stuff built into it. 2.4 GHz, 512MB Ram, 120 GB Harddrive, cd burner..... It only cost $1,210. I used the phone hotline to order it, and the guy gave
• Video

  10 answers, most recent on 9/25/2003

  RE: What's the secret?
  I had the same problem. While on the phone with Sony I found that I could get to the proper forum list by going through SUPPORT-FORUMS. I guess my desktop shortcut wasn't any good. Once I got to the right forums page, I created a desktop shortcut
• DVD Architect

  One answer, on 9/19/2003

  RE: SonicFoundry MP3 Plug-In Problem
  Please contact tech support, by email or phone. Be prepared to provide your serial # and they'll set you up.
• Audio

  42 answers, most recent on 4/23/2004

  RE: .OMF OR BROADCAST WAVE SUPPORT
  I think it's because I feel I should get a free copy for all the hassle I have been put through over the years with this software. From the many bugs I have to deal with and work around (Crashing, incompatiblities with other software, loss of sync
• Audio

  31 answers, most recent on 9/17/2003

  RE: What do you think would be a good addition to Vegas?
  Geesus ...there you go again Rednroll ... How little i know???...Why is this factor so important to you all the time , proving other people are stupid....man, what classic inferiority complex . Calling people ignorant and what have you ... Yes i
• Video

  25 answers, most recent on 9/19/2003

  Video Capture Problem in 4.0 b-c-d
  Hey Guys, I have a fairly serious problem with video capture. It's been ongoing for months and it would be nice, if maybe someone on here, can help. I tried SF Phone Support many times and constant email back and forth with SF too, however, no
• Video

  12 answers, most recent on 9/11/2003

  RE: NTSC Monitor Trouble
  Update 9.11.03: Just got off the phone with Canopus about this. If you are encountering the problem described in this thread (funky video sync when feeding a deck via analog-in) contact Canopus support and they'll help you out. Not every ADVC100
• DVD Architect

  11 answers, most recent on 9/9/2003

  RE: DVD Architect and Pioneer 103 DVD-R Compatability
  I wanted to provide everyone with an update on my burning experience using DVD-A and my Pioneer A03 in the hope this information might be useful to someone, since people in this forum were kind enough to offer some advice when I originally posted
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 9/7/2003

  RE: Take my money and screw me.
  I haven’t received any demo license either. I have to admit that I have been unable to find the demo download link on either Sony’s site or Sonic Foundry’s site. I know some have given the direct URL here in the forums, but look at the
• Video

  14 answers, most recent on 8/27/2003

  RE: More ? on thermal printing
  Well, after two weeks of using my EZCD Printer Plus, I'm sending it back. First thing I noticed, it doesn't print on regular paper worth a crap, so I'd have to keep my HP anyway. It looks like an old dot matrix printer. Second, every time I
• Video

  38 answers, most recent on 9/3/2003

  RE: FOR THE LOVE OF PETE!
  Very top right hand corner of an event - just hover the cursor over this "corner". I get a "quadrant". This tells me the off/set option is available. Zippy, are you thinking like me, that your "copy" of Vegas is somehow faulty? If I were you, I'd
• Video

  14 answers, most recent on 8/27/2003

  RE: Vegas analog capture with Pinnacle Beakout Box
  I installed the pinnacle board included with Studio Deluve on a new system (Windows XP) along with the required drivers. During installation received error messages that the Pinnacle drivers were not XP compatible and could corrupt system.
• Video

  26 answers, most recent on 8/25/2003

  RE: Why does "Exit" close my program?
  That's because they don't make power switches anymore. Grrrrr. Now they make "Mode State Change Request Actuators". *sigh* Last time i was on the phone with HP support i told them that i can still pull the plug out of the wall socket when i need to.
• Video

  One answer, on 8/14/2003

  RE: Print to Tape: Video is Smooth, Audio is Choppy
  Call tech support on the phone. They can help with this problem.