4.0 Studio error on preview

craigkendall wrote on 11/22/2006, 10:47 PM

I am new to Sony's DVD architect software. When I attempt to preview, even a new project just started and hit preview, I get the following error:

PREVIEW FAILED
Error code: 0x800404b0

Anyone have any ideas?

System info:
Dell Precision 450
Dual Xeon 2.4
Windows XP sp2

Purchased Movie Studio + DVD Platinum this week,

Comments

ScottW wrote on 11/23/2006, 7:34 AM

Go here: http://www.sonymediasoftware.com/download/step1.asp?catid=2

And select the correct update for the version you have. Not sayng that will fix it for certain, but it certainly won't hurt if you've not done this already.

--Scott

craigkendall wrote on 11/23/2006, 12:21 PM

Thanks... should have indicated I did that already... any other ideas.

I burned a dvd this AM and that is working. It's just a real pain in that I cannot preview it on the computer using the emulator.

craigkendall wrote on 11/23/2006, 12:41 PM

I installed the 4.0 (non-Studio) version in hopes that might help me see if it was the Studio version with the issue. I cannot view in either package pressing the preview button or using the shuttle controls in the Timeline Window... very frustrating. Perhaps I need to swap to another dvd mastering package.

I am still getting preview error, but different/more info:

MESSAGE IS:
An error occurred while starting playback.
A device is not available.

DETAILS ARE:
The playback device does not support the current output format.
The playback device does not exist.

ro_max wrote on 11/25/2006, 3:11 AM

I had a similar message because of the settings of my external sound card (was set to 44 khz instead of the 48 khz required) . What kind of "preview devices" are you using?

craigkendall wrote on 11/25/2006, 3:23 PM

I have a firewire out to a Canopus ADVC110 then out via video composite and AV jacks to a Panasonic VHS in and then to a old Emerson 13" TV via coax connection.

I also have three 19" Acer LCD panels connected to the computer. Two are fed by VGA via a NVIDIA Quadro FX 500 (vga and DVI w/VGA adapter). The other fed by an ATI Expert 128 via VGA.

My audio is an older set of Altec Lansing speakers with a subwoofer connected via USB. (Based on your situation maybe this is the source of the problem?)

ro_max wrote on 11/26/2006, 12:57 AM

I don't think the ADVC is the problem. Could be your USB audio set-up. Can you preview audio in Movie Studio? Can you preview in DVDA with USB audio disconnected? What are the settings for your audio hardware?

craigkendall wrote on 11/29/2006, 1:10 PM

I was wrong. My audio is using the audio out form the computer so it is not USB. I have no idea how to "disconnect" it beyond unplugging that. But it should not matter since it's in audio out. You think?