A Vegas Pro user's response

Alan-Tutt wrote on 7/18/2021, 8:46 AM
I have been using Vegas Pro for several years, and only became a Vegas Pro user after having used Movie Studio prior. Without Movie Studio, I may not have ever became a Vegas Pro user. While the demise of Vegas Movie Studio is in itself sad news, I can understand the reasoning behind it, and would support the company in it's decision. However, the bait-and-switch fiasco that's happened, and the anti-refund policy in place, is so UNETHICAL, that I am seriously considering dropping Vegas Pro to switch to another platform. I simply do not want anything to do with any company that operates in this fashion. This wouldn't be the first time I've done this. The only way that Magix will keep my continued business with Vegas Pro is if they make it clear to everyone that the new Movie Studio 18 is NOT in any way, shape, or form a Vegas product, AND give refunds to all those who were misled into "upgrading" to a completely different software. I understand that this is a "user to user" forum. I do expect the responses here will come to the attention of Magix, and they will have a choice regarding how they will respond. How they respond will tell us a lot about the character and integrity of the company.

Comments

Dexcon wrote on 7/18/2021, 8:57 AM

@Alan-Tutt  ... you have summed the situation up excellently. But please do keep in mind that Vegas Creative Software (i.e. Vegas Pro), even if ultimately owned by MAGIX, is an operation of its own product destination. This has been alluded to in previous comments on this forum in recent times by Vegas staff.

Personally, I'll be very reluctant to buy any MAGIX products in the future though I'll stick with Vegas Pro.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition; Samsung S23 Ultra smart phone

Installed: Vegas Pro 13, 15, 16, 17, 18, 19, 20, 21, 22 & 23, HitFilm Pro 2021.3, DaVinci Resolve Studio 20.2, BCC 2025.5, Mocha Pro 2025.5, NBFX TotalFX 7, Neat NR 6, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 12, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

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D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

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Former user wrote on 7/18/2021, 11:12 PM
I have been using Vegas Pro for several years, and only became a Vegas Pro user after having used Movie Studio prior. Without Movie Studio, I may not have ever became a Vegas Pro user. While the demise of Vegas Movie Studio is in itself sad news, I can understand the reasoning behind it, and would support the company in it's decision. However, the bait-and-switch fiasco that's happened, and the anti-refund policy in place, is so UNETHICAL, that I am seriously considering dropping Vegas Pro to switch to another platform. I simply do not want anything to do with any company that operates in this fashion. This wouldn't be the first time I've done this. The only way that Magix will keep my continued business with Vegas Pro is if they make it clear to everyone that the new Movie Studio 18 is NOT in any way, shape, or form a Vegas product, AND give refunds to all those who were misled into "upgrading" to a completely different software. I understand that this is a "user to user" forum. I do expect the responses here will come to the attention of Magix, and they will have a choice regarding how they will respond. How they respond will tell us a lot about the character and integrity of the company.

That's because when Sony owned VEGAS, it was far more expensive just to get in the door. Movie Studio was the only way many people could afford VEGAS at all.

This has changed. VEGAS Pro Edit is pretty cheap, and it's constantly on sale.

Additionally, MAGIX has basically gifted the world VEGAS Pro Edit 14, 15 and 16. Anyone who cares should be good for upgrade pricing.

Same thing happened with ACID Pro. MAGIX sales it for less than half the price Sony was selling it for.

MAGIX is usually good about refunds. You just have to use the proper support channels and ask for it. The forums are not the place for it. And do keep in mind time zones and how that can affect reply timing. I've gotten multiple refunds from MAGIX. They did complain once, but that was as they issued the refund :-P

MAGIX wants as many people on their native product lines as possible so that they can shove those in-app stores in their faces to nickel and dime them. They even added it to ACID Pro. Probably going to come to VEGAS Pro, eventually!