I can't click on them. This is shown to me on my profile in the hub. It shows unlimited, Full HD, and 4k. There is no link or directions as to where to download them. This is new to me and I'm finding myself quite frustrated, thank you.
No, sorry the link doesn't help. I've taken a screenshot but it's of no use. All it WOULD show would be my mouse arrow over the Download button on an enlarged example of footage. I'm in the hub, searched for the footage, found one, clicked on it, there is a download button but nothing happens. My cursor does not turn into a hand, it remains an arrow and the download button is unresponsive. Thanks for your answers :)