Am I alone with all these v11 problems?

Hitime wrote on 6/11/2012, 9:33 AM
I am reviewing my 10 year commitment to Vegas Pro. Am I alone with the kind of problems I have outlined below? does anyone know when we can expect v11a?

The bottom line is that version 11 let me down very badly on a time critical assignment. I have now tried running v11 on two quite different machines and on both machines I've been getting so many exception errors that I have lost count. Even one or two clean exits, which really shouldn't happen in the 21st-century (I am a system designer)

The first machine, which is causied me so much embarrassment, is a Siemens Fujitsu x9525 laptop running Vista (32bit) business.it has 3GB of main memory. It is using build 682.

The second machine is a Intel i7 based machine with a 3.4Ghz 2600k processor with 8GB of main memory. This machine runs Windows 7 (64 bit) professional, based on an AsusTek motherboard, using v11 build 683. GPU -- Geforce GTX 570.

On the second m/c, I have a workaround by ensuring that the project settings are the same as the clip properties. Not good but i've seen worse!!

On the laptop, the problem is far worse. Generally speaking, machine works okay until I come to render the project. Having spent the whole evening on location trying to find a set of rendering settings that worked (not just Main Concept, tried wmv and mov), I more or less gave up. Looking at Sony's minimum requirements, the machine seems well within limits. Nevertheless, I have come to the conclusion that it is just not man enough for the job and that I must look elsewhere editing software on this machine. Either that, or roll it back to version 10, which works okay.

Am I alone with all these problems or are there others out there?

frustratedly

hitime

Comments

Pete Ferg wrote on 6/11/2012, 9:56 AM
I would suspect not.

I too am thinking that it may well be a time for change. The time involved in working around all the problems that V11 had, and still has, would justify the capital cost of going to a new editor/machine that "just works".
Geoff_Wood wrote on 6/11/2012, 5:40 PM
Have you all tried Grazie's "unique Temp folder" thing yet ?

I've always done that, and I plead guilty of never having had the gross problems that others have, often being accused of ['i]fanboyism[/i] because of it. But never before connected it to my Temp setup....

geoff
Simes wrote on 6/12/2012, 6:00 AM
Hi Hitime - gee that sounds really frustrating. I've experienced similar myself several years back & it drove me nuts as vegas kept crashing near the end of very long rendering jobs. I ended up completing the job on my daughters low end acer laptop as was the only thing I could find that didn't crash.

I was wondering if you'd tried running vegas on a virgin XP SP3 install (dual booting on same computer) with all latest drivers & updates (inc. net framework 4). I've no idea if it would fix it - but that's what I'd try as I find XP is incredibly stable & a lot lighter than later OS's.

Be really interested to hear the results of such a test. If you've a copy of XP - would only take a couple of hours to test.
Hitime wrote on 6/12/2012, 7:35 AM
My son tried XP but got a message saying that he needed Vista or windows 7.

I've ordered Serif Movie Plus 6 for the laptop. I have several of Serif's products - robust, and excellent support.

I was very impressed with Avid Studio but it seemed slow on the laptop. I have asked several times for an update Sony Media Manager with no luck, but its functionality is central Avid Studio. Don't like the payment for support and apparent lack of help to solve the demo installation problems I had. (to do with the screen display). Vegas seemed dated when I started using it again.
alk3997 wrote on 6/13/2012, 12:50 PM
I'm in about the same boat. Trying to use Vegas Pro 11 for 3D rendering (from JVC 3D Camera SbS files to Sony AVC) and Vegas Pro 11 just dies. Editing was great, just can't render. About 1 second into the rendering I get an "unknown error" message. I'm now trying to use other rendering methods to do the same thing so that I can eventually make a Blu-Ray FP 3D disc, which Vegas Pro doesn't support (other software will be used for that step).

On top of that, the Sony support web site is horrible. I tried to change my email address and even that took three tries over four days. Then, trying to get Sony to resend the registration codes took another three days. Just really poor customer support, particularly after talking to Travis, one of their customer support people, this morning.

To top it off, I just received a 30% off email for Sony Vegas Pro 11, which I just purchased and then finally received about two weeks ago. That sure made me feel better about this buggy program! You mean these people couldn't figure out that I just paid the full upgrade price and not send the email?

So, I'm looking at Premier Pro CS5.5. I've been a Vegas customer since Vegas 4 (before there was a "Pro" version) and now may be the time to switch. Actually right now I'm trying to figure out the email address of Sony Creative's Senior VP. The least I can do is to let Mr. Reinke know why he is about to lose another customer.

So, if you can't tell this is pure frustration at how difficult it now is to work with Sony Vegas Pro. Maybe it has always been this way but I don't remember it being like this.
Geoff_Wood wrote on 6/13/2012, 7:13 PM
Am I alone with the kind of problems

Have you not browsed the forum ? Have you tried the suggested fix ?

geoff
Simes wrote on 6/14/2012, 5:36 AM
Yes Hitime, I see now min spec is Vista/Windows 7
Hitime wrote on 6/14/2012, 6:24 AM
just tracked down the Grazie thing. I have only v11 on both m/cs, so I guess it wont help much. The i7 m/c is a new one and never had v10 on it (yet!!)

but thanks for the pointer. Please tell me if you still think it might help.

Probably showing my age, but I can remember v2 in the good old Sonic Foundry days!!

I still have nightmares about v6!!