For the past 9 months I have been dealing with a WD 200GB drive that has been working fine--most of the time. But "most of the time" just isn't good enough, especially when you're dealing with files that represent hundreds of hours of work. Yes, I've developed backup strategies, but nonetheless this particular drive has really pissed me off at times.
Finally, I went to the WD website last week and had them ship me a warranty replacement. They have a slick system where they ship a replacement drive immediately without demanding the sick drive back first. Of course, they take down your credit card information just in case you decide to never send the old drive back. Anyway, the replacement drive arrived yesterday, and I did the swap. After loading it up with files, guess what--the new drive starts acting up, too.
After reading a nearby post about PCI IDE card drivers, I decide to download and install the latest drivers for my Promise Ultra100TX2 card that came with a Maxtor 200GB drive I bought last year.
Now I have egg on my face. The new drive (and presumably the old drive) works perfectly. But the reason I had never suspected the PCI card drivers in the past was because the Maxtor 200GB drive ran just great with that card. For some reason the WD 200GB drive didn't (Hmmm... I wonder if Maxtor tweaked the driver code intentionally...).
Now I need to send one of these WD drives back to the factory. I feel badly that I caused an unnecessary loss for them (paperwork, shipping, new drive is now used).
Finally, I went to the WD website last week and had them ship me a warranty replacement. They have a slick system where they ship a replacement drive immediately without demanding the sick drive back first. Of course, they take down your credit card information just in case you decide to never send the old drive back. Anyway, the replacement drive arrived yesterday, and I did the swap. After loading it up with files, guess what--the new drive starts acting up, too.
After reading a nearby post about PCI IDE card drivers, I decide to download and install the latest drivers for my Promise Ultra100TX2 card that came with a Maxtor 200GB drive I bought last year.
Now I have egg on my face. The new drive (and presumably the old drive) works perfectly. But the reason I had never suspected the PCI card drivers in the past was because the Maxtor 200GB drive ran just great with that card. For some reason the WD 200GB drive didn't (Hmmm... I wonder if Maxtor tweaked the driver code intentionally...).
Now I need to send one of these WD drives back to the factory. I feel badly that I caused an unnecessary loss for them (paperwork, shipping, new drive is now used).