Anybody seen this?

ChuckB wrote on 6/18/2002, 10:14 PM

An exception has occured-ERROR. I have emailed SF and have recieved no response. Thanks.

DETAILS----------------------
Sonic Foundry Vegas Video 3.0
Version 3.0b (Build 128)
Exception 0xC0000005 (access violation) READ:0x0 IP:0x0
In Module 'vegas30.exe' at Address 0x0 + 0x0
Thread: GUI ID=0x6CC Stack=0x12F000-0x130000
Registers:
EAX=00000000 CS=001b EIP=00000000 EFLGS=00010246
EBX=0012fa4c SS=0023 ESP=0012f9b0 EBP=00000000
ECX=00000000 DS=0023 ESI=00216bc8 FS=003b
EDX=00000a0d ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
00000000: .. .. .. .. .. .. .. .. ........
00000008: .. .. .. .. .. .. .. .. ........
Stack Dump:
0012F9B0: 011D29FD 01000000 + 1D29FD (vegas30k.dll)
0012F9B4: 00216BC8 00140000 + D6BC8
0012F9B8: 00000001
0012F9BC: 00000000
0012F9C0: 00000000
0012F9C4: 00000000
0012F9C8: 00000000
0012F9CC: 00000000
0012F9D0: 00000000
0012F9D4: 00216BC8 00140000 + D6BC8
0012F9D8: 8004E000
0012F9DC: 011D2963 01000000 + 1D2963 (vegas30k.dll)
0012F9E0: 00216BC8 00140000 + D6BC8
0012F9E4: 00000000
0012F9E8: 0012FA30 00030000 + FFA30
0012F9EC: 00000000
> 0012F9F8: 0119D698 01000000 + 19D698 (vegas30k.dll)
> 0012F9FC: 0119C3CA 01000000 + 19C3CA (vegas30k.dll)
0012FA00: 00216BC8 00140000 + D6BC8
0012FA04: 0022D2FA 00140000 + ED2FA
0012FA08: 00000000
0012FA0C: 00000000
> 0012FA18: 01196950 01000000 + 196950 (vegas30k.dll)
0012FA1C: 0022CDF0 00140000 + ECDF0
0012FA20: 00000000
0012FA24: 00000001
0012FA28: 0034A610 00340000 + A610
> 0012FA4C: 00331DF0 00330000 + 1DF0 (sfspti.dll)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 0061037A 00400000 + 21037A (vegas30.exe) 0012FFFC: 000

Comments

BillyBoy wrote on 6/18/2002, 11:17 PM

I don't think you're going to get many volunteers to decypher read errors and related stack dumps. If it was Vegas Video you probably would see a lot of people having similar problems. Vegas is very stable. Could be Windows or any other application you had running at the time. Crashes where two applicatons try to access the same memory space at the same time happen a lot. If it happens over and over then time to worry. If not, and this is the first time you've seen it, probably just one of those things.

SonyDennis wrote on 6/19/2002, 7:43 AM

Also, it would be nice to know what you were doing at the time <g>. For example, there is a known issue with some video cards drivers, which gets triggered when you're in the Text Generator. The solution is to turn off that particular hardware acceleration feature until they fix the driver. Without knowing what feature you were using, it's more difficult to classify the problem.
///d@

ChuckB wrote on 6/19/2002, 8:01 AM

Thanks guys, I decided to reinstall vegas. I haven't played with it much but haven't seen those "exceptions" the first few times running the program. The problem happened when I double-clicked newly captured media in the pool to the timeline-Vegas would just shutdown when I tried to play the clip. It's funny that Vegas for me was very stable up until this point. If I get anymore info I will post it.

joe_tuesday wrote on 6/19/2002, 11:09 PM

SonicDennis:

I have had several problems under windows 2000 in the text generator. I press one of the property tabs and WHAM!! my system does a hard reboot. Is this the same problem you are talking about and if so, can you go into detail on what needs to be done to correct it.

Thanks!

SonyEPM wrote on 6/20/2002, 8:52 AM

joe tuesday: turn off hardware acceleration in your video display card