argg help, computer shut down!

epirb wrote on 7/23/2005, 1:08 PM

I have got the same thing all of the sudden that Jay had before, where the computer just reboots all of the sudden randomly.

case is clean internaly , its a Viao with the liquid cooling and the proceesor has always run pretty cool.
I followed Johnny Roys advise in Jays post and heres what I got on the Blue Scrn o death:
Bad_Pool_Caller

Hell I dont even Have a Pool ; )

then below the reccomendation mumbo jumbo for technical data:
xxx stop: 0x000000c2(0x0000007,0x000000cd4,0x2100003,0x85d2e518)

can anybody tell by this if it may be a memory problem or power supply or software, driver what ever?

Its done it to me 5 times today and seems to be getting more frequent.

Help!!!

Comments

GlennChan wrote on 7/23/2005, 1:22 PM

epirb, I would try the following two programs:

Prime95
Prime95 is a distributed computing program that tries to find certain prime numbers. Its 'torture test' stresses your computer with mathematical calculations and checks the output against known results. This makes prime95 a good diagnostic for instability problems from your CPU and your RAM. Download it from:

http://www.mersenne.org/freesoft.htm

Run the “torture test” through options --> torture test --> Ok
Prime95 will stop immediately once it detects an error, and continue indefinitely if it does not. Prime95 will log errors in results.txt in the installation directory. The icon will also turn from red to yellow when it detects an error.

Motherboard Monitor (MBM)
This program monitors your computer's temperatures and voltages. You want to get readings when your system is being stressed, so run MBM with another program like any recent 3d game or prime95. Download it and install it off:

http://mbm.livewiredev.com/download.html

Interpreting readings:
Right click the MBM system tray icon and click on settings. Click on high/low. The voltages (+3.3, +5.00, +12.00) should stay within 5% of 3.00V, 5.00V, and 12.00V. The CPU and 'case' temperature should be under 70C.

*To get Motherboard Monitor working, you may need to know what motherboard you have. The utility CPU-Z can help you determine what model your motherboard is:

http://www.cpuid.com/cpuz.php

**If Prime95 detects an error: Check the readings in Motherboard Monitor. If the CPU temperature is high (i.e. Around 70C), re-install the CPU heatsink. IMPORTANT: Read the instructions for your CPU, because it is possible to damage your CPU. Each CPU may have different instructions (especially if some sort of thermal paste was used).
If the CPU temperature is fine, take a look at the voltages to see if they are within spec. If the problem is not that, test RAM with memtest86 or microsoft's memory diagnostic program.

rs170a wrote on 7/23/2005, 1:23 PM

Microsoft's site has an article titled Stop 0xC2 or BAD_POOL_CALLER that may be of some help. Good luck with it.

Mike

epirb wrote on 7/23/2005, 1:33 PM

thanks guys, Mike I looked at that article and it says it might be driver related.
I have had some issues with my new firewire 410 seems to have been messed up when I uninstalled some of the junk software for the on board soundcard. Im gonna look at that solution first. maybe uninstall and reinstall the firewire drivers.

there latest driver is 5.10.0.5034 i was using the drivers from the disc that it came with, looked like a few revisions ago.

riredale wrote on 7/24/2005, 1:01 PM

I'd guess either heat or power supply, based on my own experience. The check for heat, just remove the side panel from the box so that the internal temps are maybe 10-20 degrees cooler than normal, and see if the PC continues to crash. If it does, then I'd guess power supply.

Generic supplies can be bought for as low as $20. Don't know about Viao systems, though. The little Compaq PC I had 7 years ago had a custom supply connector. Rather than pay $100 for a Compaq supply, I bought a cheapo supply and spliced the Compaq connectors onto it.

if it's heat, then check with MBM that the CPU is running cool (maybe less than 60C). Also you could swap memory modules, or take out one memory module at a time and see if the crashing stopped.

Jay Gladwell wrote on 7/24/2005, 2:18 PM

Eric, it's the power supply. Replaced mine and it stopped rebooting.

epirb wrote on 7/24/2005, 2:29 PM

Well I removed the drivers for the Firewire 410 completely then reinstalled the newer version,today. So far so good no reboots , but I havent had a chance to run the machine as hard as I was yesterday.
I was rendering two projects and working on a third a good portion of the day shortlyh before my problems started.
gotta do so more HDV renders tonight so ill see tomorrow.

If it reoccurs thats what I think Ill do is replace the power suppply.
Even though its under wty I think I'd up the wattage any way, i think this ones a 400 watt unit.
Even though I power all my firewire and and usb peripherals externally I am running 3 soon to be 4 internal SATA HDD's as well as the 2 DVD drives and such.