black screen in preview screen when i add photos

ami-s wrote on 1/3/2026, 8:31 AM

Hello everyone, I make a video and in 4K , I insert videos and also photos. I don't see the vast majority of the photos on the preview screen, when I Render i also do not see the photos on the clip, I have a preview screenn instead of the photo and then only the video as usual. The problem is only with the photos. It only exists for me in version 23. In previous versions, there was no problem. Can anyone help me solve this?

Comments

RogerS wrote on 1/3/2026, 6:39 PM

Are the photos HEIC? Could you make one available for download?

Bofus wrote on 1/3/2026, 7:16 PM

I've seen the same thing with HEIC images from iPhone 16 Pro. Converted them to JPG for use. Versions 21 and 22 can display them.

Gid wrote on 1/3/2026, 7:42 PM

@RogerS Here's a couple of photos you can try, one is HEIC from my Samsung S23 Ultra, the other from a friends iPhone 13 mini HEIF. I don't have VP23 to try them.

https://drive.google.com/drive/folders/1nlDzzYN2Y88NFTMRZ-xpLGDrayAS-CA8?usp=sharing

Last changed by Gid on 1/3/2026, 7:43 PM, changed a total of 1 times.

Vegas Pro 18 - 22
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Mocha Pro Standalone + Plugin, 
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At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro Hero11 Black

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

RogerS wrote on 1/3/2026, 7:46 PM

Thanks, I've tested HEIC before. Are the OPs photos HEIC though?

Gid wrote on 1/3/2026, 7:48 PM

🤷‍♂️

Vegas Pro 18 - 22
Vegas Pro/Post 19
Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro Hero11 Black

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

RogerS wrote on 1/3/2026, 8:26 PM

FWIW I was able to load your two HEIC into VP 23.356 with other HEIC in a project also including 4K media. (tested using my laptop)

3POINT wrote on 1/4/2026, 8:36 AM

Probably it's not only depending on the picture format, in a project I'm working on, a background image (jpg) suddenly turns into black during editing. Only way I could get it back was to save the project and restart Vegas with the project.

after restart as it should be

ami-s wrote on 1/4/2026, 1:08 PM

Are the photos HEIC? Could you make one available for download?

These are not , the images are JPG format images from sumsung s25 , At the beginning of the clip, there are images that work in JPG format , and that's what's strange. I tried going through all the images and lowering the resolution, and that didn't work either.

 

ami-s wrote on 1/4/2026, 1:18 PM

Probably it's not only depending on the picture format, in a project I'm working on, a background image (jpg) suddenly turns into black during editing. Only way I could get it back was to save the project and restart Vegas with the project.

after restart as it should be

This like my problem in version 23, can you explain to me in detail what you did?

3POINT wrote on 1/4/2026, 1:41 PM

@ami-s as mentioned, I just restart Vegas and the still, in my case just a background, is back. As soon as I continue editing the background suddenly disappears. I finished my edit, saved the project, closed Vegas, restarted Vegas and immediately rendered the project with background. When renders finished the background again disappeared in the preview. So before rendering final project, restart Vegas and check if images are present in preview, start rendering without further actions on the timeline.