[BUG] an interface interaction issue causes playback to fail

zzzzzz9125 wrote on 4/10/2024, 5:47 AM

This should be a common problem. In short, if Win+D is pressed twice, you will not be able to play the project.

See:

This bug can be easily reproduced. It can be solved when "Close media files when not the active application" in Preferences is unchecked, which is not a permanent solution however.

Hope this will be solved in the next release.

Comments

Former user wrote on 4/10/2024, 7:24 AM

I have 'Close media files when not the active application' unticked but still get the same non playback of the project when Win+D is pressed twice.

RogerS wrote on 4/10/2024, 8:04 AM

I have close media files when not the active application checked.

I pressed it once and then again to return to VEGAS and can play the media.

I then played the media, went to the desktop and the media remained playing. I then went back into VEGAS and it's still responsive and playing.

This test was with my laptop. Is there anything special about the project to make it not work?

Dexcon wrote on 4/10/2024, 8:13 AM

That problem happens with build 300 in my older laptop but not with my desktop.

Former user wrote on 4/10/2024, 8:46 AM

Is there anything special about the project to make it not work?

@RogerS I tried it on that 10bit hevc gopro file i shared in another post, I then tried it on an avc mp4 & a prores .mov, Same thing happens, Win+D to show desktop - Win+D again to show Vegas, timeline won't play, I haven't tried turning 'Close media files when not the active application' to being ticked yet.

Windows 10.

zzzzzz9125 wrote on 4/10/2024, 9:11 AM

This test was with my laptop. Is there anything special about the project to make it not work?

It seems to have nothing to do with the specific projects or imported files. I just started a random new project and this happened even though I haven't imported the files yet...

If it helps, here's the information about my PC:

Brand Name: HP VICTUS Laptop
System: Windows 11.0 (64-bit) 10.00.22631
CPU: 12th Gen Intel(R) Core(TM) i7-12700H
GPU: NVIDIA GeForce RTX 3050 Laptop GPU
GPU Driver: NVIDIA Studio Driver 551.86
Vegas Pro Version: 21 build 300

It shouldn't be due to 21 build 300 though. I've encountered it before, but I didn't know why, just restarted Vegas. It wasn't until today that I discovered the trick to triggering this bug.

By the way, if I don't press Win+D and instead click "Show Desktop" in the bottom right corner, it works fine.

VEGASDerek wrote on 4/10/2024, 9:50 AM

We do have this bug in our database. It has existed for a while. VEGAS is not properly handling the Win+D command and thus not getting the expected notification for the activation of the application.