I tried to play the DVD in my laptop and when i right click on the disc there is no VS and TS files. But when I look at the bottom of the disc I can see information has been burned, but nothing plays

Sounds like the disk did not get finalized. DVDA is well known for issues burning media. First, make sure you have the latest version of DVDA. If you do and still have problems, download a free trial version of CopyToDVD from www.vso-software.com and see if it will burn a playable disk.

If it will, you know the problem is with DVDA's burning engine - as you're running an old version, the folks in Madison won't be fixing the issue and your only option will be to upgrade (and you may still have this problem), or use something else to burn, such as CopyToDVD or Nero.

--Scott

Wow, I will try the following tonight when I get back to the studio.

Almost there, I downloaded the latest update of DVD Architect Update 2.0b and the disc burned and I was able to watch the video this time. However when I load the disc in to my desktop player, the disc struggles to play. At a couple of points the disc skips. When I burned the DVD on my old computer, the disc played perfectly. I'm not selling my old PC until I can get the disc running perfectly. I'm using a Pioneer DVD burner in my old PC and a lightscribe dvd in the new. Could it be that I need to add a Pioneer DVD burner to the new PC?

There could be a number of different reasons that your old PC is having problems - age being one of them. Burned media is harder for many DVD drives to read; old drive may be much less reliable at reading the data. You might also have something running in the background that's causing the issue, or your PC simply doesn't have enough horse power to handle the task. Or, you could be using junk for media. There's a lot of difference between the good stuff and the bad.

Does the old PC reliably play a commercially created DVD? If so, then it's likely the difference between stamped and burned media that's the issue (or poor quality media).

--Scott

Hi Scott just to clarify, the old PC is working problem free it's the new PC that is giving the problem. Do you think I should change the DVD writer (Lightscribe) in the new PC to a Pioneer, similar to the one I have in the old PC?

I personally wouldn't go swapping hardware unless I did some more testing. The commercial DVD test is still a good one to do. You may want to download Nero's speed test (I think it's free on their website) - it will tell you what your error rate is when reading the DVD - compare the 2 drives.

--Scott

I've done the following steps:

1. Downloaded the latest update of DVDA 2
2. Eliminated most of the programs running in the background
3. Tried various media
4. Contacted HP to determine if there is a setting or compatability issue with hardware and software. HP's response is that they don't support 3rd party software. Sony no longer offers support for DVDA 2.

So now, I guess I am SOL. It's funny how HP and Sony brush their hands when it comes to help support, but how fast the hand opens up when they want the money!
Does anyone know what should be the next step?

Do you have any "Packet writing" software installed (the type that lets you drag-and-drop to a DVD Drive as if it were a hard drive)? If so, then I'd try uninstalling/disabling that software.

Did the CopyToDVD that was mentioned earlier work for you? If so, then you could just change your workflow slightly. Use your authoring software to burn the DVD Folders to your hard drive (I don't have DVDA2, so not sure if it can do that), then use a second burning software to burn the DVD Folders to disc. For burning DVD Folders, I use the latest IMGBURN 2.x (free burning tool that works great).

Where can I download IMGBURN 2.x from? Is it a freeware?