Can't Uninstall Any Vegas Video or ACID pro programs

frejoy wrote on 2/8/2003, 3:36 PM
When attempting to uninstall any Vegas Video or ACID programs I encounter a "Can not find HKEY_CURRENT_USER\Software\Sonic Foundry\Video Capture" key. This appears to be causing other problems such as not having the ability to save new rendering templates, or retaining files in the "recent files" list. I am sure someone out there has experienced the same or similar problem. I would certainly appreciate your help.

Comments

tomadonna wrote on 2/8/2003, 4:02 PM
The directory you are describing is found in your windows registry. It seems that for some reason something was deleted from it... You should contact SoFo support team about this...
Former user wrote on 2/8/2003, 4:13 PM
This isn't specific to VV, but when I've had this sort of problem uninstalling an application I try the following; re-install the application then immediately un-install it. Sometimes the newly updated "uninstaller" will be able to complete the procedure now that the registry and folder structure has been re-established.