Cannot activate MPEG Plugin

MauiGuy wrote on 8/24/2007, 11:22 AM
Hello!

I have been trying to solve my problem by posting and communicating with Sony Tech support but they have been no help. The error I receive is: "An error occurred during the current operation". This happens when I try to render a project file to MPEG-1 or MPEG-2. Sony has registered my software and computer many times and has provided me with an activation code and this is great, but Sony tells me I will need to activate the plugin and when I attempt to render a file to MPEG, it will ask me to input the activation code. Well, the software NEVER does ask me for an activation code. The software attempts to render the file and sometimes only takes 1/% or 2% then errors out. One time it went nearly 50% of rendering and then errored out. ONE time I was actually successful in rendering a project file and I could burn it to DVD. But whenever I check the "help" section of the Vegas and click on "components", the MPEG module is not installed. I tried to render another file thinking that somehow the software registered or activated the plugin by itself, but I was unsuccessful in rendering to MPEG again. Is there another way to activate this "mainconcepts" or MPEG Sony plugin? I tried "make movie", then selecting "save to disk", but still didn't work. I've been patiently trying to communicate with Sony Tech support since 8/7/2007, but it's getting frustrating. Any help would be greatly appreciated.

Thank you,
Nelson

Comments

4eyes wrote on 8/24/2007, 8:49 PM
Where did you get the software.
If the retail cd/dvd did you install dvd architech studio?
ADB wrote on 8/24/2007, 11:59 PM
Nelson,
I've had similar problems after downloading VMS. There was no activation message but it didn't seem necessary.
I had similar rendering problems and have gone though a long process of checking services ( http://phpbb.ulead.com.tw/EN/viewtopic.php?t=13950 ), TSRs and making sure all my drivers are up to date, including the IDE driver and BIOS. I suspect that some of my problems may have been caused by a VIA BIOS bug when interacting with NVIDIA (do a search on RX55 register). The latest BIOS upgrade seems to have made a big difference.
ADB wrote on 8/25/2007, 2:16 AM
Nelson,
Further to my last note, I also found
http://driveragent.com/?PHPSESSID=e9a0547c46d2a9a790c69e925fe782ba to be helpful in finding the latest drivers ... much quicker and surer than doing it manually.
I have found Sony support to be quite responsive, although solving most problems seems to take a lot of stumbling around on the net, educating yourself.
MauiGuy wrote on 8/25/2007, 10:33 PM
Hi 4eyes,

Yes, I have installed DVD architech studio that came with the CD. What does this have to do with it? Any other hints?

Thanks,
Nelson
MauiGuy wrote on 8/25/2007, 10:34 PM
Hi ADB,

Thanks for the reply. Yes, all my drivers are updated. Anything else?

Nelson
ADB wrote on 8/26/2007, 2:06 PM
The BIOS upgrade seems to have had the biggest effect ... no crashes for 3 days now ... how delightful ! I certainly held my breath when I hit the instal. Having a registry cleaner is also essential ( I use Registry Mechanic ) ... I wouldn't be without it. Don't forget to defrag regularly.
MauiGuy wrote on 8/27/2007, 1:37 PM
Hi ADB,

Thanks for the suggestion, but my BIOS is up to date and I don't know what else to do.

Thanks,
Nelson
davdee wrote on 8/30/2007, 5:20 AM
Just to note that I had this MPEG Plugin problem after updating to VMS8 and DVDA 4.5. Sony suggested a re-install and deletion of related folders, but as of now I have not yet done this as the older versions (VMS6 and DVDA3) are still working fine and I need to get some things done!

Sonys message to me was: (editted)
(NB I have not done this myself, so no guarantees!)

**************
Once un-installed, delete the following folders:

C:\Program Files\DVD Architect Studio
C:\Program Files\DVD Architect Studio Setup
C:\Program Files\Sony (Do not delete this entire folder if you have other Sony applications installed such as Sonic Stage, Everquest, Star Wars Galaxies, etc. If that is the case then only delete the folder for the Sony Media Software application you are using as well as the Shared Plug-Ins folder.)
C:\Program Files\Sony Setup

Once un-installed, click over to your Windows Registry Editor (Start -> Run -> regedt32).
WARNING: The Registry is a very sensitive area to work in. If you are not comfortable with advanced configuration and system changes, ask an administrator to help you with this.
Once in there, delete the following registry entries:
HKEY_CURRENT_USER\Software\DVD Architect Studio
HKEY_CURRENT_USER\Software\Sony Media Software
HKEY_LOCAL_MACHINE\SOFTWARE\DVD Architect Studio
HKEY_LOCAL_MACHINE\SOFTWARE\Sony Media Software

After removing all of the previous items, just download and re-install from the latest updated versions of software from this link - http://www.sonycreativesoftware.com/download/step2.asp?DID=740

I hope this information is helpful. If you have followed up questions or need further assistance with this issue, please update this incident.
*************
davdee wrote on 8/30/2007, 5:54 AM
Success without Uninstall!
I uninstalled VMS6PE and then VMS8PE was happy to make MPEG files. Have not tried DVDA yet, but it seems that you cannot co-exist older versions on the same computer.

Will try DVDA tomorrow evening!

davdee wrote on 9/2/2007, 8:53 PM
Just to contine with the last message, it seems to get the MPEG plugin running correctly, you must not have an OLDER version of VMSPE present on the computer.

So while I upgraded VMSPE6/DVDA3 to VMSPE8/DVDA4.5, the former must be installed before the MPEG plugin in the latter works OK. Now that I have done this, the latter combination works fine.

I did not upgrade from VMSPE7 as I never had reason to buy it. I did get version 8.