cant remove pop up ad and welcome screen

c-han wrote on 6/23/2021, 8:19 AM

When I open Movie Studio, I get a pop up ad to upgrade and a "welcome" screen.  I have gone in to Preferences and unclicked these items, and hit Apply, but when I go back, they are both checked.  I have tried rebooting laptop.  They are extremely frustrating, as I open multiple videos each day and these screens slow me down and are useless.  I will never need to upgrade.

 

Comments

Ross-Jackson wrote on 6/23/2021, 8:58 AM

options/preferences/untick 'use newsfeed to stay informed about VEGAS product updates'. Apply/ok

c-han wrote on 6/23/2021, 9:09 AM

yes, I've done this. Not working.

c-han wrote on 6/23/2021, 9:13 AM

I've unchecked the boxes "Use Newsfeed..." and "Always show welcome screen..." Then I close the software. Then I reboot laptop. Then I re-open software and get a pop up ad and the welcome screen. Both boxes are re-checked. This is so frustrating.

c-han wrote on 6/23/2021, 9:14 AM

and yes, I hit "apply". They stay unchecked until I close the software and reopen it.

Ross-Jackson wrote on 6/23/2021, 2:41 PM

Owch! Sorry my method did not work for you. I've tried mine again . Tick on, apply. stayed on. tick off, apply stayed off. I seem to be lucky.