CAPTURE PROBLEMS

JohnJ wrote on 4/15/2017, 12:28 PM

Hello, I use a Sony HDR SR 12E hd video camera. A recent clip about 31/2 minutes long plays perfectly on the view screen and on tv using the HDMI output. However when captured by Vegas 13 by USB the clip is divided into two sections with a few frames missing. All other clips taken at the same event are captured perfectly by Vegas 13 on the same computer. The same thing happens on another computer using Vegas 12.

I am non technical but does anyone have a solution, please?

Thanks JohnJ

 

 

 

Comments

Cornico wrote on 4/15/2017, 12:46 PM

Did you already tried capture by Play Memories Home from Sony or the Device explorer from Vegas 13? I think that due to the length of the take, that one is devided into 2 files on the memory of the cam. Capture by only USB without the Sony program or the Device explorer gives you the missing frames.

JohnJ wrote on 4/16/2017, 6:55 AM

Thanks Cornico, Device explorer solved the problem. JohnJ