Thanks so much for the reply

In DV mode the computer recognizes the camera - but then says to make sure that it is turned on...or that it is not in use by another application. After that I can't do anything

In HDV when I press the record button in Vegas the camera starts to play...but nothing gets recorded.

Again...I very much appreciate any advice you may have...

hmmm... do you have the 9.0b update?

You could give HDVSplit a try.

If you haven't already, shut down your computer completely. Remove any other firewire devices, including audio interfaces or disc drives. Make sure using Windows Update that your Windows is up to date. ( at one point Windows had an update that broke the DV capture and there was an update that fixed it.) With the system off, connect the camera to the firewire port. Turn on the camera in playback/vcr mode, not camera mode. Boot the system. Attempt capture in DV mode.

Not all port cards are fully complaint. Have you been able to capture other DV before? Have you captured with this camera on another computer?

KK

Good point, make sure you consider the bigger picture.

Also, did you set where the files get captured to in VideoCapture?

Options > Preferences > Disk Management

Thanks for the suggestions. I tried everything the two of you suggested including rebooting the system with the camera in vcr mode. I also checked the preferences settings and they all look fine. Still no luck.

I have not tried to download to another computer, but I will. This is a new computer running windows 7 - and that may be the problem.

Any other ideas are most welcome. I'll call Sony support in the morning and see what they have to say.

Thanks much for the suggestions.

Regards

It appears to be an issue with my antivirus software (Norton). It was preventing temp files from being written to the hard drive. Turning off the software seems to have solved the issue.

Thanks much for all of the suggestions.....

For those that may be having similar issues.

I'm using norton internet security with Windows 7. I've had to call Norton to get the issue resolved. When they completely uninstall the software the connection works fine. As soon as they reinstall the software, I'm able to control the camera, but the data are not getting through the firewall, so I'm not able to transfer the video.

Bottom line....as of right now I can't have a firewall...and download video.

I'm glad you figured it out.

Bottom line....as of right now I can't have a firewall...

At least not Norton's firewall. I ditched Norton years ago. I use Comodo's personal firewall (free). You could use it until there's a fix for Norton.

Comodo Firewall. It downloads the virus package as well but you can install only the firewall portion. (BTW, for antivirus, I use Avast Home Edition.

Since we're talking security, no one should be without mvps.org's Hosts file.

Does Norton still require you to pay an annual subscription fee? If so, I've never had a virus infection using the three items I linked. Something to look into at least.