Constant crashes - VP12 build 486 64-bit

VacaBoca wrote on 3/30/2013, 7:15 PM

I have a project I need to do a simple assembly edit on, the first time using a new camera to shoot video - 720p and 1080p on Nikon Coolpix P510. I originally started on an older Vista 64bit PC, with Vegas Movie Studio Platinum 9.0, but had crashes whenever I added my video files into the project. I bought and upgraded to Vegas Pro 12, hoping that the newer version would be able to better handle HD. I had the same crashes and issues, and thought I ought to upgrade to a newer computer. I now have a Window 8 64-bit PC, 32GB RAM, decent video card, and am finding that while it is much faster, etc., I'm getting the same crashes.

The footage is primarily 720p 30fps, with a handful of files shot at 60fps, and some 1080p files shot at 30fps and 15fps. The P510 saves the files as 30fps, regardless of shooting framerate, and I'm wondering if the non-30fps-shot files are what are confusing/crashing Vegas. My project is set to 720p30, as that's my desired output.

I'm about to try to work with *only* the 720p30-shot files, and see if it behaves any better... if so, I can try to convert all the other files be recompressing them to 720p30.

Anyone have any thoughts/ideas on this? The files play great in anything I throw at them, so I'm fairly pissed that my decisions to continue investing in Vegas appear to have been a waste.

Thanks!
-Sean

Comments

ushere wrote on 3/30/2013, 11:39 PM

try matching project props to media - your desire final output can be rendered from the tl.

VacaBoca wrote on 3/31/2013, 11:52 AM

I tried that, it didn't seem to make a difference. I did find something that seemed to work though, though it's not ideal. I recompressed all of my footage to mp4, 720p30, and the new files don't seem to cause Vegas any problems so far. I think there might be something about the Nikon P510's .MOV files that Vegas can't handle cleanly. Obviously that shouldn't happen, but I can probably live with recompressing for now as long as I can plan for it.

Thanks for the input!

OldSmoke wrote on 3/31/2013, 2:05 PM

Can you post a link to a location where we could download a sample of the files that may have caused the crashes? Dropbox maybe? I can try and see if it does the same here. I use VP12 394.

VacaBoca wrote on 3/31/2013, 4:58 PM

Good idea - let me figure something out and I'll post a link. I'll try to post a sample of each flavor that I shot.

VacaBoca wrote on 3/31/2013, 6:04 PM

Let's see if this works - I posted 4 files at the following link - one of each flavor... shot at 720p30, 720p60, 1080p15 and 1080p30, but they all play at 30fps as stored by the camera.

I think when I've been adding them to the project and/or timeline, I've done so in large multi-selected groups - maybe the long filenames all together in a single operation is tripping some bug? I can't remember if I've tried adding them one by one.

In any event, my project is moving now after the recompressions, so this is currently no longer critical. That said, I'd sure like to be able to edit footage shot with this camera in the future, without recompressing first :)

https://www.dropbox.com/sh/bc1tixb5qelt9fb/c4zRF1_7bZ

Thanks for looking!
-Sean

OldSmoke wrote on 3/31/2013, 6:41 PM

It works all fine here. I also rendered it out and changed the playback rate of the 15fps and 60fps file... no problem at all.

https://dl.dropbox.com/u/39278380/VegasBug.mp4

Maybe it is a bug in build 486? I am using 394.

dxdy wrote on 3/31/2013, 7:55 PM

What version of Quicktime do you have on your computer? I have found anything higher than 7.6.2 to be flaky with Vegas.

VacaBoca wrote on 3/31/2013, 10:20 PM

Interesting - as this is a fresh-built computer, I installed whatever the default Quicktime install is (7.7 I believe)... If I get a chance this week, I'll see if I can find an older install and downgrade to see if it makes a difference

Thanks for the input!

Tom Pauncz wrote on 4/1/2013, 9:16 AM

I have QT 7.7.2 and have zero issues with VP9, 10, 11 & 12 32bit & 64bit.
Tom
edit: Pro here as well

OldSmoke wrote on 4/1/2013, 9:18 AM

I got QT 7.7.3 but the Pro version. Also no issue here. Maybe a driver issue for the Radeon card? There is/are thread(s) here about that and which version works.

jwcgc629 wrote on 4/1/2013, 11:49 AM

There seems to be some issue with the way v12 handles project files....It seems if you have too many, it simply crashed each time to try to access....

As for turning off thumbnails, how are you supposed to know what file you are working with.....? MXF files are randomly named by the camera and have no identifying nomenclature.

VacaBoca wrote on 4/1/2013, 7:10 PM

The thing that makes me fairly certain that this isn't a video card driver issue is that I experienced the same issues (with these files) on the previous PC, an older AMD Opteron running Vista 64-bit, on both Vegas 9 and then on Vegas 12 after the upgrade. That box had an Nvidia card of a completely different chipset.

My suspicion is still the files produced by this particular camera... but I don't have a lot of other evidence at this point :)

OldSmoke wrote on 4/1/2013, 7:23 PM

Well, the files are doing fine on my machine and I do have a Nvidia card. However, Nvidia card driver have similar issues and e few work really well... many threads here in this forum too. Which kind of Nvidia card was it? If it was a lower range one, GTS or so then it is somewhere else but if it had a GTX4x or GTX5x then drivers again make a huge difference.

VacaBoca wrote on 4/1/2013, 7:32 PM

It's a GeForce 9400 GT, while the current card is a Radeon 7850... which is working great on the re-compressed files, it just hates the originals... or at least in certain combinations that I've yet to figure out.

NormanPCN wrote on 4/1/2013, 7:43 PM

I downloaded the files and they all import and play fine. I am using build 486. I have an AMD Radeon card with current drivers. My quicktime is whatever is current according to quicktime. 7.7.something I think.

VacaBoca wrote on 4/1/2013, 7:57 PM

Thanks for looking, NormanPCN - that's good info. I'll see if I can figure out a repeatable crash situation with just those files, or in some other combination.