crash on start, while creating windows

GABRIEL-CATALANALADREN wrote on 6/20/2021, 5:19 AM

when I lunch Movie Studio 17, program load plugins, afterward it tries to load windows and crashes.

I have uninstall, delete movie studio 17 folder in "program files", installed again. Same problem.

That start happening after I tried the guided project creation and I cancelled it.

Windows 10, Intel core i7-9750H, RAM 16, Sound card Nvidia, Graphic cards Nvidia Geforce GTX 1660 Ti

Any suggestion?

Gabriel

Comments

j-v wrote on 6/20/2021, 6:28 AM

Do a full reset of the program by doubleclicking the startpic on you desktop and select to delete all cached files

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
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GABRIEL-CATALANALADREN wrote on 6/20/2021, 6:31 AM

Do a full reset of the program by doubleclicking the startpic on you desktop and select to delete all cached files

If I doubleclick program icon, it tries to start but it won't start, it crashed before fully starting.

GABRIEL-CATALANALADREN wrote on 6/21/2021, 3:13 AM

I unistalled again, removed all folders related to vegas an magix and registry entries. Now it works again.