Crashes while rendering

krissymarie wrote on 6/2/2013, 9:30 AM

Hi there,

I have been having some trouble rendering a project lately. It used to work fine before, but every time I render something, it just crashes on me. It doesn't have problem rendering a shorter project though.

I have tried to uninstall and reinstall, but still the same issue.

Here's the error I am getting:

Problem Description
Application Name: Movie Studio Platinum
Application Version: Version 12.0 (Build 895)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Movie Studio Platinum 12.0\MovieStudioPlatinum120.exe
Fault Address: 0x010607EC
Fault Offset: 0x003607EC

Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio Platinum 12.0\MovieStudioPlatinum120.exe
Process Version: Version 12.0 (Build 895)
Process Description: Movie Studio Platinum
Process Image Date: 2013-03-25 (Mon Mar 25) 22:30:54

Any suggestions/help would be appreciated.

Thank you.

Comments

Birk Binnard wrote on 6/2/2013, 5:02 PM

You'll have to post more info for people here to point you in the right direction:

What video format is your input media?
What format were you rendering to?
Does your timeline have filters, pans & zooms, or anything unusual?
What is your hardware configuration: CPU, RAM, disk configureation?
What video card to you have & what driver level is it at?

VMS is a fairly stable product, but it does have some sensitivity to things like Quicktime and video drivers. The error info you posted shows it was VMS itself that crashed and not some other piece of software. So there must be something in your timeline that it doesn't like.