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HanderreKim wrote on 3/17/2020, 5:55 PM

I found the problem, thanks to another post :)

Dillan-Porter wrote on 3/23/2020, 9:34 AM

What was the problem? I have the same issue and cant find an answer

 

HanderreKim wrote on 3/23/2020, 9:44 AM

What was the problem? I have the same issue and cant find an answer

 

j-v wrote on 3/17/2020, 5:55 PM

Welcome to this forum.
it is probably due to a not good OFX plugin installed on your hardware.
You can try before to start VPro 17 to rename the File "C:\Program Files\VEGAS\VEGAS Pro 17.0\OFX Video Plug-Ins" to "C:\Program Files\VEGAS\VEGAS Pro 17.0\OldOFX Video Plug-Ins" an try to start again. When it goes now good, change it back to the old name and try the plugins being allowed one by one untill you find the guilty one.

ToonDoctor wrote on 3/28/2020, 7:33 AM

What was the problem? I have the same issue and cant find an answer

 

j-v wrote on 3/17/2020, 5:55 PM

Welcome to this forum.
it is probably due to a not good OFX plugin installed on your hardware.
You can try before to start VPro 17 to rename the File "C:\Program Files\VEGAS\VEGAS Pro 17.0\OFX Video Plug-Ins" to "C:\Program Files\VEGAS\VEGAS Pro 17.0\OldOFX Video Plug-Ins" an try to start again. When it goes now good, change it back to the old name and try the plugins being allowed one by one untill you find the guilty one.

This trick does not work. It crashes the software once its has started, especially when opening older projects.

j-v wrote on 3/28/2020, 9:13 AM

@ToonDoctor
It is better to stay at your own message for your problem that is not the same as on which you react here.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

ToonDoctor wrote on 3/28/2020, 9:21 AM

I have the exact same bug described above.

jhinnant58 wrote on 6/23/2020, 11:05 AM

My Vegas17 started crashing on the video plug-in factory after working well at first. After much testing, uninstalling things, and re-installing, I found the c:\Windows\System32\OpenCL.dll file had been updated on 5/7/2020. When I pulled an older copy and replaced it (which took some doing), Vegas17 (as well as several other programs) started working fine.

I found out some companies include a custom OpenCL.dll file and install it over the standard one from Microsoft. The one I have now is dated 1/30/2020, but Catalyst Browse from Sony complains about it needing updating...still works, but doesn't do some GPU rendering...which I don't need in Catalyst Browse anyway.

michael-harrison wrote on 6/23/2020, 11:09 AM

@jhinnant58 if you delete your cache files, put the new dll back, can you load ok?

Make sure your cache folder is clean by deleting everything in  C:\Users\<user name>\AppData\Local\VEGAS Pro\<version #> (delete everything with VP closed and use task manager to make sure it's really gone from memory). The initial startup will be kind of long after this cleaning but once it's up, restart VP again. Use task manager to make sure VP is completely gone from memory before starting it back up.

System 1:

Windows 10
i9-10850K 10 Core
128.0G RAM
Nvidia RTX 3060 Studio driver [most likely latest]
Resolution        3840 x 2160 x 60 hertz
Video Memory 12G GDDR5

 

System 2:

Lenovo Yoga 720
Core i7-7700 2.8Ghz quad core, 8 logical
16G ram
Intel HD 630 gpu 1G vram
Nvidia GTX 1050 gpu 2G vram

 

KenB wrote on 6/25/2020, 3:34 AM

I just did a search for OpenCL.dll on my system and found all these:

C:\>dir /s /b opencl.dll
C:\Program Files\BorisFX\ContinuumHitFilmOFX\12\lib\OpenCL.dll
C:\Program Files\BorisFX\ContinuumOFX\11\lib\OpenCL.dll
C:\Program Files\FXHOME\HitFilm Express\OpenCL.dll
C:\Program Files\VEGAS\Movie Studio Platinum 16.0\FileIO Plug-Ins\mxhevcplug\opencl.dll
C:\Program Files\VEGAS\Movie Studio Platinum 16.0\FileIO Plug-Ins\so4compoundplug\opencl.dll
C:\Program Files\VEGAS\Movie Studio Platinum 17.0\FileIO Plug-Ins\mxhevcplug\opencl.dll
C:\Program Files\VEGAS\Movie Studio Platinum 17.0\FileIO Plug-Ins\so4compoundplug\opencl.dll
C:\Program Files\VEGAS\VEGAS Pro 17.0\FileIO Plug-Ins\mxhevcplug\opencl.dll
C:\Program Files\VEGAS\VEGAS Pro 17.0\FileIO Plug-Ins\so4compoundplug\opencl.dll
C:\Windows\System32\OpenCL.dll
C:\Windows\System32\DriverStore\FileRepository\rdvgwddmdx11.inf_amd64_4d3a1b424a257b28\opencl.dll
C:\Windows\SysWOW64\OpenCL.dll
C:\Windows\WinSxS\amd64_dual_rdvgwddmdx11.inf_31bf3856ad364e35_10.0.18362.1_none_d782513d0562d02b\opencl.dll
C:\Windows\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.18362.1_none_8385dcee297257d1\opencl.dll

The one in C:\Windows\System32 is huge compared to most of the others.

Last changed by KenB on 6/25/2020, 3:40 AM, changed a total of 1 times.

Vegas Pro 18.0 (Build 284)
OS: Windows 10 Pro 2004
CPU: Intel Core (4th gen) i7-4790 @ 3.60GHz (HD Graphics 4600 - driver 15.40.46.5144)
Memory: 32GB DDR3
GPU: NVIDIA GTX 1660 SUPER - driver 452.06
Monitor: 1920x1080x32

jhinnant58 wrote on 6/29/2020, 9:36 AM

@jhinnant58 if you delete your cache files, put the new dll back, can you load ok?

Make sure your cache folder is clean by deleting everything in  C:\Users\<user name>\AppData\Local\VEGAS Pro\<version #> (delete everything with VP closed and use task manager to make sure it's really gone from memory). The initial startup will be kind of long after this cleaning but once it's up, restart VP again. Use task manager to make sure VP is completely gone from memory before starting it back up.

That's basically what I did. Changing out the OpenCL.dll is what did it as I had cleared everything before hoping that alone would fix it, but it didn't. I think it's still a good idea to try anyway.