Custom Template box way too big! Not fixed in 17.0 I see..

BWX232 wrote on 5/29/2020, 11:54 AM

This has been an annoyance since I got a 4K screen. This is windows 10, VMSP 17.0 trial. it does the same with 16.0 platinum. This custom template context box is always way too big if you scale your screen. You have to mess with auto-hiding task bar to be able to use it, and even then sometimes it is impossible as seen in video below.

I imagine it would be fine if you did not scale screen, but you have to sometimes or text is tiny and unreadable.

If they are going to auto-size boxes so close to screen resolution they better get it right or let you resize them. I have to go in and mess around with custom scaling for the entirety of windows to make this close to usable and it is still to big.

Do they take feedback from customers? There are some other really bad usability problems that never seem to get fixed or adjusted in this editor.

Comments

VEGASDerek wrote on 6/1/2020, 9:58 AM

If this is indeed a 4k screen, consider reducing the scale percent in the Windows display settings.

robbif2 wrote on 6/3/2020, 10:08 PM

My Dell XPS15 9560 4K screen looks lust as good at 1920x1080 as it does in 4K mode. In fact when I got it over a year ago, that's when I switched down from 4K because some apps couldn't handle it.
I also display it on a 27" non-4K Samsung monitor and it looks great.

BWX232 wrote on 6/4/2020, 3:31 AM

If this is indeed a 4k screen, consider reducing the scale percent in the Windows display settings.

My point is that I should be able to scale my screen in windows without Vegas context boxes breaking to the point of being unusable. Magix needs to allow for scaling of this and any context box correctly or else let me shrink it or else correctly detect screen size and scale before deciding to make it too big and nonfunctional.

Windows screen scaling is not new, it should not break this video editor and force me to not use the scaling factor I want to use in all of windows just to use Vegas.

Is this Magix "support" or just a community forum? Do they ever even try to find and fix bugs? Does anyone that can fix this actually read these forums? Do they ever respond? I think I am beginning to understand why there are so many bugs and problems with Vegas. It seems their solution to bugs is for the customer to find work-a-rounds instead of actually fixing the problems. That goes far beyond this problem.

BWX232 wrote on 6/4/2020, 3:34 AM

BTW it is a 4K screen but I did not see the point in capturing and rendering in 4k for the purposes of making that video showing the problem.

VEGASDerek wrote on 6/4/2020, 9:22 AM

The VEGAS programs scale to the level that your Windows system is set to. Most applications adhere to that setting in order to ensure a consistent experience on the computer. The VEGAS application interface is optimized to run on a full HD monitor in 100% scaling. It work well if scaled up a bit, but some dialogs will become cut off if the Windows scaling is too high or the general resolution of the monitor is far below 1920x1080.

You are correct, Windows scaling is not new, and we worked very hard to have VEGAS scale properly based on the Windows setting, which is the recommendation from Microsoft.