I purchased the Sony Vegas Movie Studio HD Platinum software, version 10.0, Build 179 fall of 2010.
I have tried using in multiple times on 3 separate computers, all running on Windows 7. I even tried uninstalling and re-installing the software.
My problem?
I can't import, edit, play, move, etc any .avi files. Each time I try, the software freezes and I have to hard boot the computer to try again.
Nothing has worked. I have been forced to revert back to Version 8, Build 122, that runs on Windows XP. I even had to create an XP shell on my Windows 7 computers to do this.
I love this program, but version 10 is NOT working. I spent good money on a product that does not work.
I need a solution OR I need a refund.
I have tried using in multiple times on 3 separate computers, all running on Windows 7. I even tried uninstalling and re-installing the software.
My problem?
I can't import, edit, play, move, etc any .avi files. Each time I try, the software freezes and I have to hard boot the computer to try again.
Nothing has worked. I have been forced to revert back to Version 8, Build 122, that runs on Windows XP. I even had to create an XP shell on my Windows 7 computers to do this.
I love this program, but version 10 is NOT working. I spent good money on a product that does not work.
I need a solution OR I need a refund.