Downgrade to VP 17 on 365

JpElectron wrote on 8/11/2020, 2:58 PM

Hi. I recently did a format on my Pc and when downloading your software again it upgraded me from Vegas Pro 17 to Vegas Pro 18. There is so much bugs on 18 it is unreal, When doing transitions, when rendering old project files... Even at times when a Project throws an error and I restart it, it opens the broken project again and crashes creating an endless loop where I have to restart until it doesn't open my broken project(Only broken because of VP18). So please tell me with my 365 license I can use VP17 again as I had no issues with it.

Comments

fred-w wrote on 8/11/2020, 4:17 PM

I think that is certainly possible, Do you still have the installation program?

JpElectron wrote on 8/11/2020, 4:28 PM

Nope... And when I go to my package I can only download the Vegas Pro 18 with the 365 Subscription...

fr0sty wrote on 8/11/2020, 4:31 PM

VEGAS 17 should still be installed on your system, it does not uninstall it when you upgrade. Look in your program files folder.

As for 18, go into the help menu, there is a new driver update utility. Run it and download any drivers it suggests.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

michael-harrison wrote on 8/11/2020, 4:36 PM

@fr0sty I think you missed the first line of his post "I recently did a format on my Pc"

System 1:

Windows 10
i9-10850K 10 Core
128.0G RAM
Nvidia RTX 3060 Studio driver [most likely latest]
Resolution        3840 x 2160 x 60 hertz
Video Memory 12G GDDR5

 

System 2:

Lenovo Yoga 720
Core i7-7700 2.8Ghz quad core, 8 logical
16G ram
Intel HD 630 gpu 1G vram
Nvidia GTX 1050 gpu 2G vram

 

fr0sty wrote on 8/11/2020, 4:38 PM

Yes, if you formatted, you probably did delete your VP17 installation.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

fr0sty wrote on 8/11/2020, 4:39 PM

Try the driver update, that solves many issues.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

JpElectron wrote on 8/11/2020, 4:56 PM

Noob question.... But do I do the Game Driver or the Studio driver?

fr0sty wrote on 8/11/2020, 5:02 PM

Studio. They update the game drivers frequently with fixes to make this or that game run a little bit faster, but sometimes that can break features that creative apps rely on. Studio drivers are tested with creative apps.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

JpElectron wrote on 8/11/2020, 5:09 PM

Everything is updated... I restart my pc everything is smooth but as soon as I open up Vegas Pro 18 and drag a video in it says (Not Responding) and then just crashes until I try it 5 or 6 times then its fine... So I really just want to download version 17 again. Anyone know how I can do it?

 

fr0sty wrote on 8/11/2020, 5:34 PM

17 can be downloaded here: https://rdir.magix.net/?page=Z7S2WR5RTN4N

What kind of media are you adding when VEGAS 18 freezes up? What are your project settings? System specs?

If there is an issue there that can be fixed or at least reported to the developers, it's worth a shot. 18 has some cool new features, and some even cooler ones coming.

 

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

JpElectron wrote on 8/11/2020, 5:42 PM

I will break it down here... My PC spec:

i7 9800k CPU

RTX 2080

Windows 10

16 Gig Corsair Ram 2666 Mhz...

Dont know what else I need to point out. Anyway. Its clips of games that I played... Call of Duty Modern Warfare... So it worked 100% on Vegas Pro 17... And since I moved to 18 I have to say its much faster, but first thing I needed to do was changed all my project files because for some reason with Vegas Pro 18 you cant add a Transition of more than 15% rendering just freezes on it. Had to figure that out the hard way, I rendered my videos and saw it just froze on all my transitions then the app crashes... Then when the app crashes and I end it in Task Manager and open it up again it opens my project that crashed and just says (Not Responding) whole time and I cannot do anything about it... I was actually also googling how to open up Vegas Pro without it automatically opening up my most recent project... So just got me super mad.

JpElectron wrote on 8/11/2020, 5:44 PM

Everytime this happens it also asks if I want to send a crash report then I click send so hopefully they can see some sort of bug

 

fr0sty wrote on 8/11/2020, 5:45 PM

Please download and run this app, called media info, run it on one of the captures that you're having trouble with. It will give us a report about your media that will help with isolating what about it is causing issues. Copy and paste the text from that report here.

Also, what project and render settings are you using? If you can take a snap of those windows that will help us as well.

Also, yes, the crash reports are helpful. If you put your e-mail address into them, they have the ability to reach out to you if they need any more info from you, so do that.

Last changed by fr0sty on 8/11/2020, 5:48 PM, changed a total of 4 times.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

aboammar wrote on 8/11/2020, 6:48 PM

Unfortunately, I see so many users are having a lot of problems with Vegas Pro 18! Truly, I never seen such huge complaints in other forums! I feel really sorry for my beloved Vegas Pro! 😞

Magix needs to take this very seriously and do something about the stability problems of Vegas Pro 18! Since Magix is a small company with limited resources, I highly recommend them to follow the beta testing protocol of DaVinci Resolve! It will save them a lot of trouble in the next version. Seriously, releasing beta versions for public testing is FAR more important than keeping new features as a surprise for customers. We want to be surprised by a solid performance and amazing stability, not by buggy new features that many of us can not use!

HP Z1 AIO Workstation G3

OS: Windows 10 Pro 64bit

Display: 23.6" UHD 4K

CPU: Xeon E3-1270 v5  quad-core @ 3.60GHz, 8MB cache, up to 4GHz with Intel Turbo Boost Technology

GPU: nVidia Quadro M2000M 4GB

RAM: 32GB DDR4 2133MHz ECC memory

System Drive: 1TB M.2 (2500MB/s)

Working Drive: 1TB M.2 (2500MB/s)

Storage Drive: 3GB SSD (500MB/s)

Video: Vegas Pro 16 Suite / DaVinci Resolve 16 Studio

Audio: PreSonus Studio One Pro 5

Graphics: CorelDraw Technical Suite 2020 / Xara Designer Pro X365

Image Editing: Corel PhotoPaint 2020 / Corel PaintShop Pro X9 Ultimate / PHASEONE Capture One Pro 11

3D Graphics: Maxon Cinema 4D Studio 10

Camera: Sony A7S II / A7 III

Website: www.innoviahouse.com

Vimeo: vimeo.com/innoviahouse

fr0sty wrote on 8/12/2020, 12:19 AM

 

Unfortunately, I see so many users are having a lot of problems with Vegas Pro 18! Truly, I never seen such huge complaints in other forums! I feel really sorry for my beloved Vegas Pro! 😞

Magix needs to take this very seriously and do something about the stability problems of Vegas Pro 18! Since Magix is a small company with limited resources, I highly recommend them to follow the beta testing protocol of DaVinci Resolve! It will save them a lot of trouble in the next version. Seriously, releasing beta versions for public testing is FAR more important than keeping new features as a surprise for customers. We want to be surprised by a solid performance and amazing stability, not by buggy new features that many of us can not use!

You're exaggerating a bit here... Let's head over to the Resolve forums, since you think VEGAS should "follow" their "lead" and see how things are going over there...

" video quality is fuzzy after rendering"

"HSL colorpicker not working"

"Resolve Keeps Closing"

"60 FPS Video Is 24 FPS"

"Generic HDMI capture card causes Davinci resolve to crash"

"Resolve 16.2.5 Crashes Upon Launch"

"Studio 16 - Hardly Using GPU"

""Critical Exception" Error while importing a Project."

"Project won't save"

I never seen such huge complaints in other forums!

That's just on the first page... 9 out of the 25 threads on page 1.

Neither app is perfect, and some people around here really need to stop pretending one of them is.

 

 

Last changed by fr0sty on 8/12/2020, 12:22 AM, changed a total of 2 times.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

aboammar wrote on 8/12/2020, 6:50 AM

 

Unfortunately, I see so many users are having a lot of problems with Vegas Pro 18! Truly, I never seen such huge complaints in other forums! I feel really sorry for my beloved Vegas Pro! 😞

Magix needs to take this very seriously and do something about the stability problems of Vegas Pro 18! Since Magix is a small company with limited resources, I highly recommend them to follow the beta testing protocol of DaVinci Resolve! It will save them a lot of trouble in the next version. Seriously, releasing beta versions for public testing is FAR more important than keeping new features as a surprise for customers. We want to be surprised by a solid performance and amazing stability, not by buggy new features that many of us can not use!

You're exaggerating a bit here... Let's head over to the Resolve forums, since you think VEGAS should "follow" their "lead" and see how things are going over there...

" video quality is fuzzy after rendering"

"HSL colorpicker not working"

"Resolve Keeps Closing"

"60 FPS Video Is 24 FPS"

"Generic HDMI capture card causes Davinci resolve to crash"

"Resolve 16.2.5 Crashes Upon Launch"

"Studio 16 - Hardly Using GPU"

""Critical Exception" Error while importing a Project."

"Project won't save"

I never seen such huge complaints in other forums!

That's just on the first page... 9 out of the 25 threads on page 1.

Neither app is perfect, and some people around here really need to stop pretending one of them is.

 

 


@fr0sty No application is perfect or will ever be perfect because humans are not perfect .. it's that simple! I never said once in my life that DaVinci Resolve or any other NLE for that matter are perfect because every NLE has its pros and cons.

I own both Vegas Pro and DaVinci Resolve Studio and I am in both forums almost every day, though much less active in the DaVinci Resolve forum since I am facing far less problems with it.

In case you didn't notice, and in regards to the the most common problems related to Vegas Pro that frustrate so many users, I am mostly referring to stability problems (Crashing, freezing, sluggish playback, lagging, etc), not features-related problems. Anybody that go deeply and read through the threads of DaVinci Resolve forum or Media Composer forum will be able to tell that most problems are NOT related to stability and almost all of the few problems that are related to stability got already fixed, unless the user is not using a fully compatible system (i.e unsupported GPU or CPU). And when I said "Anybody that go deeply and read through the threads" I really mean to seriously spend some time and go through the threads, not just quickly scanning the titless as you probably did.

 

HP Z1 AIO Workstation G3

OS: Windows 10 Pro 64bit

Display: 23.6" UHD 4K

CPU: Xeon E3-1270 v5  quad-core @ 3.60GHz, 8MB cache, up to 4GHz with Intel Turbo Boost Technology

GPU: nVidia Quadro M2000M 4GB

RAM: 32GB DDR4 2133MHz ECC memory

System Drive: 1TB M.2 (2500MB/s)

Working Drive: 1TB M.2 (2500MB/s)

Storage Drive: 3GB SSD (500MB/s)

Video: Vegas Pro 16 Suite / DaVinci Resolve 16 Studio

Audio: PreSonus Studio One Pro 5

Graphics: CorelDraw Technical Suite 2020 / Xara Designer Pro X365

Image Editing: Corel PhotoPaint 2020 / Corel PaintShop Pro X9 Ultimate / PHASEONE Capture One Pro 11

3D Graphics: Maxon Cinema 4D Studio 10

Camera: Sony A7S II / A7 III

Website: www.innoviahouse.com

Vimeo: vimeo.com/innoviahouse

fr0sty wrote on 8/12/2020, 2:22 PM

Of those 9 threads I pointed out, over half are critical program errors. Quit trying to put lipstick on a pig. Didn't you retire from using VEGAS? Why are you still here?

Last changed by fr0sty on 8/12/2020, 2:23 PM, changed a total of 1 times.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

fred-w wrote on 8/12/2020, 2:27 PM

@aboammar This is discussion about a single user's single problem (who wasn't having problems before, now he's changed his computer situation, which may be the problem, who knows?)

So,to then suggest that this (instability) is so prominent, so widespread, well,...... to be fair, one can't really know that Ver. 18 is SO unstable. Let's, perhaps, give it some time.

Vegas 18 is new, it is working well for many, who then, of course, DON'T complain, (like me) which underscores the idea that it is not really possible, at this point anyway, to assess actual percentages of users, of who is and who is not effected.

I'd say stability in this Version is a real IMPROVEMENT - others are suggesting the same. I think there has been a real effort on this Version to make stability a priority. There are so many variables in Windows/PC land that it is really just not fair - at least this early on - to make such sweeping assessments about a general instability. I don't see that, not at all, but let's see....

I feel the frustration of those who have stability concerns, but the jury is still out on this release.

                                                                                                                             

JpElectron wrote on 8/12/2020, 3:10 PM

Geez guys... First time using a forum and it feels like even here people are so toxic... Okay so to come to a work around when it freezes and is not responding I just quickly open up another version of it then it opens up a clean project and I can work from there... Still had allot of issues and Installed Version 17 and for the past 2 days I have had Zero errors on it. So will continue on 17 for now :) Thanks for giving me the link

 

fr0sty wrote on 8/12/2020, 3:15 PM

Geez guys... First time using a forum and it feels like even here people are so toxic... Okay so to come to a work around when it freezes and is not responding I just quickly open up another version of it then it opens up a clean project and I can work from there... Still had allot of issues and Installed Version 17 and for the past 2 days I have had Zero errors on it. So will continue on 17 for now :) Thanks for giving me the link

 

It's sad, really, there are a handful of users around here who insist on derailing every thread they can find with evangelizing their favorite NLE (rather than... you know... actually using it). We mods try to be as respectful as we can and let them have their say, despite what they are doing violating the community standards, but eventually the patience wears thin.

Glad we got you working again, hopefully the bug causing your issue is able to be spotted somehow and fixed soon.

Last changed by fr0sty on 8/12/2020, 3:18 PM, changed a total of 1 times.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

aboammar wrote on 8/12/2020, 8:36 PM

Of those 9 threads I pointed out, over half are critical program errors. Quit trying to put lipstick on a pig. Didn't you retire from using VEGAS? Why are you still here?


@fr0sty First of all, you are still confusing "OTHER" problems with "STABILITY" problems! My main concern about Vegas Pro 18 is related to its stability, but I don't know how many times I have to repeat myself to you!!! Second, from where did you get the idea that I retired from using Vegas?!! You need to check your facts again! And I believe that I care about Vegas more than you do, and I want it to be the best NLE ever but without misleading others by posting false information about competitive NLEs.

HP Z1 AIO Workstation G3

OS: Windows 10 Pro 64bit

Display: 23.6" UHD 4K

CPU: Xeon E3-1270 v5  quad-core @ 3.60GHz, 8MB cache, up to 4GHz with Intel Turbo Boost Technology

GPU: nVidia Quadro M2000M 4GB

RAM: 32GB DDR4 2133MHz ECC memory

System Drive: 1TB M.2 (2500MB/s)

Working Drive: 1TB M.2 (2500MB/s)

Storage Drive: 3GB SSD (500MB/s)

Video: Vegas Pro 16 Suite / DaVinci Resolve 16 Studio

Audio: PreSonus Studio One Pro 5

Graphics: CorelDraw Technical Suite 2020 / Xara Designer Pro X365

Image Editing: Corel PhotoPaint 2020 / Corel PaintShop Pro X9 Ultimate / PHASEONE Capture One Pro 11

3D Graphics: Maxon Cinema 4D Studio 10

Camera: Sony A7S II / A7 III

Website: www.innoviahouse.com

Vimeo: vimeo.com/innoviahouse

aboammar wrote on 8/12/2020, 8:49 PM

Geez guys... First time using a forum and it feels like even here people are so toxic... Okay so to come to a work around when it freezes and is not responding I just quickly open up another version of it then it opens up a clean project and I can work from there... Still had allot of issues and Installed Version 17 and for the past 2 days I have had Zero errors on it. So will continue on 17 for now :) Thanks for giving me the link

 

It's sad, really, there are a handful of users around here who insist on derailing every thread they can find with evangelizing their favorite NLE (rather than... you know... actually using it). We mods try to be as respectful as we can and let them have their say, despite what they are doing violating the community standards, but eventually the patience wears thin.

Glad we got you working again, hopefully the bug causing your issue is able to be spotted somehow and fixed soon.


@fr0sty In case you didn't notice, he downgraded to V17 to be able to work again, which means he is just like so many others who are facing stability problems with V18! Stability problems that you try to deny it exists in V18, and this denial is not helping the development team to improve Vegas Pro and fix its problems.

Since you are accusing me of "violating the community standards" well please share with me where exactly did I violate this community standards???

HP Z1 AIO Workstation G3

OS: Windows 10 Pro 64bit

Display: 23.6" UHD 4K

CPU: Xeon E3-1270 v5  quad-core @ 3.60GHz, 8MB cache, up to 4GHz with Intel Turbo Boost Technology

GPU: nVidia Quadro M2000M 4GB

RAM: 32GB DDR4 2133MHz ECC memory

System Drive: 1TB M.2 (2500MB/s)

Working Drive: 1TB M.2 (2500MB/s)

Storage Drive: 3GB SSD (500MB/s)

Video: Vegas Pro 16 Suite / DaVinci Resolve 16 Studio

Audio: PreSonus Studio One Pro 5

Graphics: CorelDraw Technical Suite 2020 / Xara Designer Pro X365

Image Editing: Corel PhotoPaint 2020 / Corel PaintShop Pro X9 Ultimate / PHASEONE Capture One Pro 11

3D Graphics: Maxon Cinema 4D Studio 10

Camera: Sony A7S II / A7 III

Website: www.innoviahouse.com

Vimeo: vimeo.com/innoviahouse

fr0sty wrote on 8/12/2020, 9:01 PM

Avoid provoking other members and keep your comments factual (I've already pointed out how much you exaggerate your claims against VEGAS and how you deny reality about competing NLEs also having stability issues, yet you continue to spew falsehoods about both) and objective.Angry posts written to blow of steam will be deleted (Can't tell you how many of these I've ignored and left up for you). Members of the community who write such posts will be warned (you now have been). Repeat violations will result in removal from the community.  

I never denied stability problems existed, I said they exist in all such apps, especially new versions of them, then you started trying to move the goalposts to the issues I pointed out not being "stability" related (even though they were about the program crashing or refusing to load or save projects, all of which are stability related).

All the while, you've hijacked this poor soul's thread to bash VEGAS from your soap box. This won't continue, you've been warned.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

justin-w wrote on 8/13/2020, 8:57 AM

Avoid provoking other members and keep your comments factual (I've already pointed out how much you exaggerate your claims against VEGAS and how you deny reality about competing NLEs also having stability issues, yet you continue to spew falsehoods about both) and objective.Angry posts written to blow of steam will be deleted (Can't tell you how many of these I've ignored and left up for you). Members of the community who write such posts will be warned (you now have been). Repeat violations will result in removal from the community.  

I never denied stability problems existed, I said they exist in all such apps, especially new versions of them, then you started trying to move the goalposts to the issues I pointed out not being "stability" related (even though they were about the program crashing or refusing to load or save projects, all of which are stability related).

All the while, you've hijacked this poor soul's thread to bash VEGAS from your soap box. This won't continue, you've been warned.

Honestly Fr0sty, you should take these problems seriously. There's obviously something very wrong with VP18, and the fact that you seem to be threatening to ban those who are calling it out, just makes VEGAS look even worse. This isn't "Toxic" as JpElectron claims, but it is a reflection of people who spent a lot of money, trying to get work done and can't. Nobody wants to disable half a program's features just to make it run, nobody wants to stay up until 2am on a project that should have been simple because they keep freezing, crashing, and having to try various workarounds to make a supposed professional piece of software do it's job.

Vegas has the best UI and workflow by far of any editor I've tried, which is why I keep sticking with it. But since I started using it over 10 years ago, VP18 is the worst experience I've ever had with the software. I've never been here in the forums, because I've never had issues until now.

Magix needs to get to work right away on a patch for stability problems as well as make some kind of public statement regarding the issues.