DVD Architect 2 crashes!

jogga wrote on 6/24/2004, 8:39 AM

Have you tried updating all your drivers (motherboard, sound, graphics,....)?
Has it worked before?
Do you get a blue screen or som sort of error that implies where the fault may lie?
Does DVD architect work if you start your computer in safe mode?

fetch wrote on 6/24/2004, 9:34 AM

Yep getting the same thing - just installed the trial version, as soon as I click the ICON on desktop I get blue Screen of Death (not enough time to read error) and then my PC reboots.
I've just bulit a New PC, running latest MB/graphics/sound etc.. drivers
Windows XP Pro SP2 RC1
Dual 3.06GB 512kb cache 533Mhz Xeon
Asus PC-DL MB
2 x 1GB Corsair RamDDR400 (Dual Channel)
1 x 36GB 15k Ultra320 SCSi
146GB 10K IV Maxtor Atlas Ultra320 SCSI
200GB WD SATA
Adaptec 39320 SCSI controller
Radeon 9200 G/Card
Pioneer A06 DVD Burner
Sound Blaster Live! SoundCard

It also crashes when I click on 'CD Settings' in preferences in Vegas 5.0

Sony any ideas?? I've have installed minimal software so far

fetch wrote on 6/24/2004, 9:49 AM

UPdate:
Booting into safe mode gives me the same result BSOD:(

fetch wrote on 6/24/2004, 10:16 AM

Update:
Ok found a fix thanx to 'oconned'
http://mediasoftware.sonypictures.com/forums/ShowMessage.asp?MessageID=248396&Page=0

I am alo running a onBoard Promise SATA Raid Controller. Good thing I'm not running a RAID configuration (may be bad for those that are)

3 ways you can go about this:
1) Go into Device manager and disable the Promise RAID Controller
or
2) Disable onboard Promise controller thru your BIOS.
3)Get a SATA PCI controller

Sony we need a fix!

galluses wrote on 7/2/2004, 4:55 AM

Sorry about the delay in responding. I've done everything, unistalled all other DVD applications that may clash (Pinnacle Instant CD /DVD) ; loaded new drivers, updated XP Home (its on auto anyway); run virus scans and finally wiped the hard drive and reloaded OS and Architect 2. Guess what the problem is still here. I've narrowed it down to some form of clash with the Sony CD CRX230E and Sony DVD DW-U14A. Unless I completely disable them by uninstalling .>Main controllers>IDE/Amapi controllers>Device Manager. Do you know of any fixes for this? Sony is very unforthcoming.
Thanks anyway

galluses wrote on 7/2/2004, 4:57 AM

Sorry about the delay in responding. I've done everything, unistalled all other DVD applications that may clash (Pinnacle Instant CD /DVD) ; loaded new drivers, updated XP Home (its on auto anyway); run virus scans and finally wiped the hard drive and reloaded OS and Architect 2. Guess what the problem is still here. I've narrowed it down to some form of clash with the Sony CD CRX230E and Sony DVD DW-U14A. Unless I completely disable them by uninstalling .>Main controllers>IDE/Amapi controllers>Device Manager. Do you know of any fixes for this? Sony is very unforthcoming.
You could try my exercise to establish wether you have the same cause of crash.Thanks anyway

galluses wrote on 7/2/2004, 5:35 AM

thanks for the reply, it seems there are some serious conflicts with ~sony Architect and Vegas with Windows XP

galluses wrote on 7/2/2004, 7:32 AM

Tried updating the drivers, looks as if already got recent versions (its a new computer).
Architect crashes immediately on trying to open the application and goes to reboot.
The error message(s) are not consistent: sometimes alluding to drivers, other times to graphics accellerator; once to pinnacle CD/DVD drivers.
I have uninstalled pinnacle since then.

galluses wrote on 7/2/2004, 7:42 AM

Have heard that adaptec can provide download fixes for SCSI controllers.
Have you got your system up and running fault free with Architect & Vegas?