DVD Architect - Cannot open or uninstall (Error code -1)

john-d9920 wrote on 2/29/2020, 7:06 AM

Product version: 7.0.100

Using Windows 10

I am having problems opening and uninstalling DVD architect. It's the trial version. It was working fine for a couple of days and now I am running in to these problems. When I try to uninstall the program, I get the message "A DLL required for this install to complete could not be run. Contact your support personnel or package vendor".

Any suggestions on what to do or try next?

Comments

john-d9920 wrote on 2/29/2020, 9:57 AM

OK, I figured it out. There is a windows tool that solves the issue. Link here:

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

Hopefully this will be useful to others with the same problem. Thanks.