DVDA Locking Up at 'Make DVD'

CVM wrote on 6/30/2009, 1:37 AM
I am using DVDA 4.0b. Everything is great with it until I click 'Make DVD' (or whatever that command is). Then, it locks up. The hard drive spins forever, and it doesn't recognize my DVD burner. Then, it does not shut down when I try to exit out, nor does it shut down when I close the process via the Windows Task Manager! Typically, I have to do a hard shut down and reboot.

I have a brand new Quad-Core Windows Vista Home Premium computer. Any help?

Comments

Steve Grisetti wrote on 6/30/2009, 4:36 AM
Ensure that Vista is updated to SP2 and has all of the latest updates. (Manually go to Windows Update and make sure you're getting every update.)

Also, ensure that you have the latest Quicktime. Quicktime plays an important role in all PC-based video editing.

It's probably also a good idea to go to your DVD burner's manufacturer's site and make sure you have the latest firmware and drivers.

Beyond that, you should ensure that your hard drive is defragmented. You don't say if you're working off your C drive or an additional hard drive but, if working from another drive (such as an external drive) the formatting of the driver could also be a factor. (Drives are FAT32 from the factory, and this format has a file size limit.)

Finally, much depends on the sources and file formats of the video and audio in your project. Are these MPEGs exported from Sony Vegas or are they from other sources? And how long is your video?
CVM wrote on 6/30/2009, 2:10 PM
I just updated to SP2 for Vista 64. I just updated my QT. My DVD burner works with Nero 9. Hard drive is defragmented. I use my one HD for OS and video files... have for years - no problems. It's formatted for NTFS. DVD I created in DVDA is from a single AVI file under 2 hours long (like I do for all my weddings).

DVDA 4 works great, then still locks up when I go to prepare or make a DVD.

This is the first time I tried to burn in DVDA with Vista Home Premium 64. What gives?
wjsd wrote on 6/30/2009, 6:01 PM
Have you looked up this problem in the Sony Support Knowledgebase yet?

Is there a reason you haven't upgraded to the latest version of DVDA? You're working with an older version that might not be compatible with Vista 64. I use DVDA Studio 4.5d and it works very well with my Vista Home Premium 64.

If all else fails, the next step is to uninstall your DVDA and then reinstall. If it still doesn't work after that... then you're in no man's land.
JLS wrote on 6/30/2009, 10:58 PM
Hi CVM
Your not alone, If you goto, Vista 64 bit & DVD Architect Pro 5b, just read some of the advice I got. Don't get me wrong, it was fare.

I went into MSCONFIG & stopped some programs. Nothing worked.
Lets just face it. IT'S NOT VISTA 64bit COMPATIBLE. There I said it.

Good Luck

JLS
CVM wrote on 7/2/2009, 5:48 PM
I'm hesitant to upgrade... until usually a year after the program comes out.

I've already used the 30-day trial of VV9 and the latest DVDA a month ago. But I DIDN'T burn a DVD with it. So, I blew it. All I want to know before I buy, is will the latest VV and DVDA recognize my drive.

Is there ANYWAY to get the trial to work for 10 minutes more after the trial period is over???? I don't want to upgrade for hundreds of $$$ if the problem ISN'T DVDA but my system somehow.

Thoughts? Thanks.
Melachrino wrote on 8/3/2009, 3:14 PM
I had the same problem as you with Windows Vista Premium x64 and DA5.0b, Vegas 8.0c and Vegas 9.0a. They would lock the PC completely when either "Make DVD" or "Burn Disc", respectively, were invoked. Even "Extract Audio from CD" locked.

The problem, in my case, was traced to a configuration conflict between the factory installed Blueray burner in my HP PC and the subject programs.

Disabling the Blueray player in Control Panel > etc fixed the problem at least for now as a workaround.

Both Sony Support and HP are working on the solution.

I did try the standard test of turning off all Startup programs, but that did not help, only disabling the Blueray player (temporarily) worked.

Hope this helps.