Comments

planders wrote on 9/3/2004, 7:07 PM
Go to their customer service website here:

http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/ask.php

Fill in the form and explain what happened. As long as you provide all the info you can about your order, they should be able to help you. Probably not until next week, though.
TheHappyFriar wrote on 9/3/2004, 7:31 PM
Are you talking about the registeration e-mail you get when you register or the e-mail you get when you buy something form sony online (ie download)?

Second, you shoulda printed it off. :)

oopes!
MagellanTX wrote on 9/3/2004, 8:30 PM
I ordered the product and printed the order page (with my order number on it). I downloaded the Vegas Video and DVD Architect jsut fine but the email it sent to me my serial number was deleted by Hotmail. I have the order number and went to the shop link and clicked the Order Status link but it doesn't give me the option to re-email the s/n.

Thanks!!