I'm posting this here because I couldn't find a forum for "meta-support"... and the original question concerns Vegas 11 video. When I click on "email support" (http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/ask.php), it prompts me to sign in even though I'm already signed in. When I enter my email and password and it says my account is disabled... but it can't be if I'm posting here. Anyone know how to get around this?
My original question is that when rendering 1920x1080 mp4 with MainConcept, it produces blocky artifacts if GPU assist is enabled (NVIDIA GTX550Ti, Driver version 8.17.13.142), but not with cpu-only (but rendering is much slower). With Sony AVCHD, there are no blocky artifacts but rendering fails if the duration is longer than ~1min with "An error occurred while creating the media file, the reason for the error could not be determined". The input is POV.HD helmet camera video (1920x1024, 30P) and the intended output is local computer display with the highest possible quality. The machine is a 6core i7 3.3GHz with 16GB running 64bit Win7 and Vegas 11 build 682. Any advice will be appreciated.
My original question is that when rendering 1920x1080 mp4 with MainConcept, it produces blocky artifacts if GPU assist is enabled (NVIDIA GTX550Ti, Driver version 8.17.13.142), but not with cpu-only (but rendering is much slower). With Sony AVCHD, there are no blocky artifacts but rendering fails if the duration is longer than ~1min with "An error occurred while creating the media file, the reason for the error could not be determined". The input is POV.HD helmet camera video (1920x1024, 30P) and the intended output is local computer display with the highest possible quality. The machine is a 6core i7 3.3GHz with 16GB running 64bit Win7 and Vegas 11 build 682. Any advice will be appreciated.