error 1723 on Vegas 9c install

L8R wrote on 10/29/2009, 9:32 AM

Anyone else get this error when installing Vegas 9c?
It comes up when it trys to install Microsoft visual c++ redistributable.

following error:
Error 1723: There is a problem with this windows installer package. A DLL required for this install to cmplete could not be run. Contact your support personnel or package vendor.

Requirements not met. Press ok to Exit Install.

Ok....
No install...

What do I do?

Comments

Tom Pauncz wrote on 10/29/2009, 9:39 AM

Me too.
What gives??
Tom

L8R wrote on 10/29/2009, 9:45 AM

Don't know Tom, other's seam to have intalled it fine. For the record I have windows xp Pro.
hmmmm
Todd

Tom Pauncz wrote on 10/29/2009, 10:16 AM

Todd,
I got it in.
The error I saw was 1714.

Here's what I did...

It was obviously looking for an installer file that may have been moved - or whatever.

I had a good installation on my new system, so I looked in the C\Windows\Installer directory. You'll need to 'Customize..' the view so you can see the comments.

Looked for files that have the C++ 2005 redistributable comment (found two) and copied them to the failing system's same directory. I then copied and renamed one of them to the one it was looking for - vcredist.msi.

Pointed it to it - gave me the same message twice, I clicked cancel and it went ahead and installed something successfully and then updated VP9.0b to VP9.0c.

All seems OK.
Tom

MacVista wrote on 10/29/2009, 2:43 PM

Try this...

Download and install the C++ 2005 and 2008 service packs from:

http://download.microsoft.com/download/6/B/B/6BB661D6-A8AE-4819-B79F-236472F6070C/vcredist_x86.exe

and

http://download.microsoft.com/download/9/7/7/977B481A-7BA6-4E30-AC40-ED51EB2028F2/vcredist_x86.exe

(They both have the same filename so save them in different locations.)

After that Vegas 9.0c should install OK.

L8R wrote on 10/29/2009, 3:04 PM

Thanks Tom,

by the time I read the thread, Mac put his suggestion there and I decided to go with that option.
Thanks Mac.
Worked like a charm.

Tom Pauncz wrote on 10/29/2009, 6:24 PM

All's well that ends well, eh? :0)
Tom