I need help asap! had been using Sony Movie Studio Platinum 13 on Windows 7. I have some projects I need to work with. Problem was, when I upgraded to Windows 10 in January, Sony Movie Studio Platinum 13 stopped working. I upgraded to Vegas Movie Studio Platinum 16. I'm trying to transfer some of my projects from the old version into the new version. But I'm getting the message "The serial number has already been registered to another email address. Please contact MAGIX support. Error code: -24" I've been researching it for hours, and long story short, nothing's worked. I can't even send a simple email to MAGIX for support. PLEASE help! There's something really time sensitive I need to transfer. (I'm using Windows 10 Pro, 64-Bit. Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz. 8097 MB RAM)