ERROR CODE -43 in respect of NVIDIA GeForce GTX 960M in my laptop.

seetharamaiah-velicheti wrote on 3/25/2021, 1:32 AM

I purchased used laptop DELL i7-6700 HQ CPU@2.60Hz/ 16GB general ram.

1. The seller told me that the Laptop has two Graphic Cards (a) 4GB-Intel(R) HD Graphics530, (B) 4GB-NVIDEA GeForce GTX 960M.

2. In Device Manager, when I clicked on NIVIDIA Card for information, a message appears that the windows stopped the NIVIDIA Card since there is an error and Error Code-43.

3. I found that if I don't install GeForce Experience (hence no updates from GeForce Experience, the NIVIDIA Card's properties are showing that "THIS DEVICE IS WORKING FINE." If I install GeForce Experience, error 43 appears with a yellow triangle on it in Device Manager.

4. So, I removed GeForce Experience & its basic drivers, cleaned the Laptop with local disc-C, re-installed OS, restarted the laptop and the Widows downloaded the basic driver for NVIDEA Card and now NVIDIA Card's properties are showing "THIS DEVICE IS WORKING FINE."

5. Now in Advanced Display Settings, it shows

Total available graphics Memory: 8254 MB

Dedicated Video Memory: 128 MB

System Video Memory: 0 MB

Shared System Memory 8126 MB.

6. Now Can I think that both the graphics cards are working by showing (InTel + NVIDEA 4gb+4GB) Total available graphics memory as 8254 MB and I can only take updates of the graphic cards only from Device Manager and continue like this without installing GeForce Experience? Is it right Sir? PLEASE ADVICE ME SIR.

Comments

Dexcon wrote on 3/25/2021, 5:08 AM

You've recently posted this issue on NVIDIA's forum:

https://www.nvidia.com/en-us/geforce/forums/geforce-graphics-cards/5/441984/error-code-43-in-respect-of-nvidea-geforce-gtx-96/

As your issue does not involve Vegas Pro or Vegas Pro's interaction with either of your computer's GPUs, it would be likely be best to focus on responses from your post on NVIDIA's website.

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Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

RogerS wrote on 3/25/2021, 9:28 AM

I think what you say is right. I uninstalled GeForce experience quite a while ago and just download driver updates directly from NVIDIA. It works fine.

I don't believe the Intel iGPU has significant dedicated graphics memory (it says 128MB)- the number you are showing is just part of the overall ram it has access to (mine shows 1/2 of system ram). The NVIDIA does have 4GB ram.

You can see if they are both working by going to task manager/performance.