Error Creating Media File

StratRC wrote on 12/26/2018, 9:35 PM

I recently reinstalled Windows 10 on my laptop, as well as Vegas Movie Studio 15 Platinum. I've been using this software on this laptop for a year now with no issues, only reinstalled the OS for OCD reason. Start fresh every year or so. I can't render anything now, always getting the message "An error has occurred while creating the media file [name of file] The reason for the error could not be determined." I've done a ton of searching online, reading forums here and elsewhere, watching videos and I can't get this resolved. A completely fresh install of the software with all the default settings and folder locations, opening it up for the first time and seeing the "Welcome" project that comes with the software and trying to render it with standard settings as MP4 throws that error as soon as I hit the button to start rendering. I've tried with many of my own projects as well with the same result, I just wanted to point out that the project that comes with the software to help you learn it even fails immediately after a fresh install.

Any help would be much appreciated. I can give detailed specs of my laptop if needed. It's not a powerhouse by any means but it has ran this program and rendered a ton of project videos over the last year with no issues. I've tried with GPU rendering off and there are no NAS folder locations used. Those are common fixes I've seen for this error.

Comments

EricLNZ wrote on 12/26/2018, 9:56 PM

Widows Permission problem perhaps? Where are you trying to put the rendered file?

StratRC wrote on 12/26/2018, 10:06 PM

I did look into that. I backed up my projects on an external hard drive and copied them back onto the laptop after reinstalling the OS. I checked to make sure the drive didn't change owner or permission. Seems good. System, my user, and administrators have full permissions to the folder. I did everything on my desktop for the year when it was working so my projects were saved in C:\Users\ME\Desktop\Movie Studio 15.0 Platinum Projects and I rendered to C:\Users\ME\Desktop\Complete Videos. I have tried recreating and using these same locations, but I also tried the default of projects and rendered videos going to C:\Users\ME\Documents\Movie Studio 15.0 Platinum Projects. Same error results no matter the location.